Senior Executive, Client Services, Consumer Research (ref: MOff-001919)

The Nielsen Company - Amman, Jordanie

Fournisseuse de Carrière Or Cet employeur a obtenu le classement Fournisseuse de Carrière Or selon son historique d'embauche sur Bayt.com.

Description du poste

Maintain a client service orientation by managing day-to-day administration of client service / sales activities and coordinating on analysis and reporting of assigned research projects
Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
Serve as primary contact to junior level client contacts on ad-hoc analyses and understand and respond to questions on content, basic data issues/questions, report generation, etc.
Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standards
Unsupervised on-site presence which includes responsibilities on data requests, technical basic support and analysis
Assist in sales activities in conjunction with senior staff in terms of preparation of proposal and credential presentations
Communicate client needs to appropriate team members
Provide "in office" research, administrative and operational support to senior staff
Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc
Maintain an accurate and up-to-date knowledge on research techniques and applications
Provide value-added analyses and respond to special requests
Integrate multiple data sources to answer business issues
Manage assigned project independently
Perform quality checks on all reports for alignment to request, accuracy and correctness
Ensure standard operating procedures within area of responsibility are observed
Recommend improvements in work processes within area of responsibility

Compétences

BA / BS Required
2 to 5 years FMCG experience desired (marketing / sales)
Basic knowledge of statistics
Entry level knowledge of research techniques and methodologies
Working knowledge of common Microsoft Office applications

A propos de la société

The Nielsen Company is a global information and media company with leading market positions in marketing information, television and other media measurement. The privately held company is active in more than 100 countries, with headquarters in New York, USA. The Nielsen Company provides measurement and analysis of marketplace dynamics and consumer attitudes and behavior. Clients rely on Nielsen’s market research, proprietary products, analytical tools and professional service to understand competitive performance, to uncover new opportunities and to raise the profitability of their marketing and sales campaigns. The Nielsen Company provides two major services for its Manufacturer and Retailer clients in the Region - Retail Measurement and Consumer Research.

The Nielsen Company has a strong presence in the Middle East, North Africa and Pakistan (MENAP) region with diversified business in FMCG, Telecom, Automobiles, Finance, Tourism and Government departments. We have more than 1300 employees working in 29 offices in 13 countries across the region. Our MENAP regional head office is located in Dubai, United Arab Emirate. For more about The Nielsen Company please visit www.nielsen.com