Technical Advisor - Lexus | Al Futtaim Motors

Al Futtaim Group - E.A.U.

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Description du poste

About the Business:


Al-Futtaim Motors are the sole distributors for Toyota, Lexus and Hino brands in the UAE. Since the company's inception in 1955 it holds the pre-eminent position of being the largest distributor of automotive products and services in the UAE. We also hold the distinction of being one of the largest private conglomerates in the gulf region.Al Futtaim Motors enjoy's undisputed leadership in the UAE in terms of the largest number of vehicles on the road. Besides Toyota and Lexus, we also hold exclusive franchises for some of the world's top automobiles and automotive products like Hino - Japan's leading heavy-duty vehicle manufacturer, Toyo & Chen shin/ Maxxis tyres, GS & Panasonic batteries and many more.
About the job:

We are currently looking to recruit an experienced Technical Advisor to join the Lexus Aftersales team. The key responsibilities will include:
- Provide co-operation, help and assistance to all Service Advisors by advising diagnosis procedures and efficient / correct work procedures as well ensuring the customer comments are communicated effectively to the repair team
- Ensuring quality by producing extremely low level of return jobs
- Developing good level of communication by ensuring that explanation of the work done or required to be done is well understood by Service Advisor, Foreman, other staff and customers
- Undertake great effort to improve efficiency by providing constructive inputs regarding work methods, work environment, tools and equipment etc
- Suggest training needs for other technicians/Service Advisors; also undergo training and update self knowledge for both soft and hard skills
- Provide technical input to spare parts staff to assist in correct part identification and supply

Compétences

About you:

To apply for this role you should have the following skills, experiences and qualifications:- Trade Certificate / Diploma in Mechanical / Automobile Eng
- 5-7 years experience working in reputed workshops
- Match "Pro-Technician" level
- You must be able to explain the function, operation and features of the following mechanisms:- TCCS (Toyota Computer Controlled System)
- Turbocharger and Supercharger
- Diesel injection pump
- ECT (Electronically controlled transmission)
- Full time 4WD (4 Wheel Drive)
- TEMS (Toyota Electronically Modulated System)
- EMAS (Electronically Modulated Air Suspension)
- ABS (Anti-lock Brake System) and TRC/TRAC (Traction Control System)
- CCS (Cruise Control System)
- Car Auio System
- Automatic Air Conditioning System

A propos de la société

Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates.

Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance.

Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work.

The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.