Certified Process Professional - CPP

The Certified Process Professional Course (IPAPI CPP™) runs over 4 days with 3 case studies and three techniques that combine to form the IPAPI Customer Expectation Management (CEM) Method.

The Certified Process Professional program enables professionals to see process through a new lens, which leads to new insights into opportunities which were previously invisible; opportunities which realize significant and measurable performance gains in process efficiency, quality and innovation.

Anyone who has responsibility for process and/or performance in specific ways (or in general) will benefit from this course.