Bayt.com | Jobs in Jordan

Fundraising Officer

Bayt.com | Jobs in Jordan -

About the Children’s Museum Jordan:

The Museum is a national institution registered as an NGO and works in providing informal learning experiences to children aged between 1 and 12 years old. The Children’s Museum receives 300,000 visitors annually from schools and families from all backgrounds. The Museum is located inside the King Hussein Park.

About the position (Fundraising Officer):

Under this position, the candidate will be reporting to the Partnership& Development Manager.

The Fundraising Officer Responsible for maintaining the Children’s Museum donors’/ partners’ database, managing the acknowledgment process, assisting with fundraising communications and providing donor research and analysis. A qualified individual will have excellent proficiency in computer applications, including CRM, in addition to communication skills and the ability to quickly learn and operate in a dynamic environment. Strong assets for this role include experience working with nonprofit organizations and donors.

Duties and Responsibilities

Donor’s/Partner’s Relationship Management Role:

• To build and maintain a database for current and potential donors, partners and grant providers.

• To handle the CRM system in terms of creating accounts, uploading needed data and agreements to the system and managing relevant details.

• To enter all donor data from checks, correspondences and transactions to the donor database on a daily basis and maintain an accurate hard copy and electronic files.

• To update donor contact information to ensure current records are up-to-date.

• To follow up on donor/ partner quota usage and allowances.

• To follow up with the Marketing and Communications Department with respect to donors’ / partners’ visibility, logo placement and marketing material approvals.

• To follow up with related departments on donors / partners’ presence during sponsored events.

• To follow up on donors payments with the Finance Department.

• To prepare partnership progress reports before agreement renewal or as per donors/ partners’ requirements.

• To maintain contact with donor organizations for support and collaboration purposes.

• To contact focal points from different departments to schedule meetings when needed.

• To reply to donor inquiries (by e-mail and phone) in a prompt and courteous manner.

Fundraising, Grant-related and Development Role:

• To attend fundraising meetings.

• To assist in researching funding opportunities, draft proposals and complete grant reports.

• To maintain an up-to-date grants calendar; including donor and sub-grant reporting deadlines, budget vs. actual spending and grant opening, review and closing deadlines.

Other Duties:

• To provide general office support.

• To ensure that office environment and files are neat and well organized.

• To provide support as assigned.

Real Estate Marketing Manager-Iraq

Bayt.com | Jobs in Jordan -

Marketing is about understanding people and building awareness of how our products and services can satisfy their needs. We’re looking for an experienced and versatile marketing manager who’s eager to do this and more. The ideal candidate has experience in developing and executing marketing campaigns Office and Online while managing and inspiring a team. The manager should be equally proficient with day-to-day marketing activities and long-term strategizing, and strive under tight deadlines to meet the company's changing needs in several markets for example (Iraq . Jordan ) Responsibilities Develop creative briefs and guide creative direction to meet objectives for all advertising and public- -facing communications, including print, digital, and video assets Conceptualize and execute on multichannel campaigns across the prospect and customer lifecycle, ensuring the alignment of communications and messaging in all channels Manage content and updates for customer and internal touch points, establish budget guidelines, participate in events, document business processes, and provide sales support Gather customer and market insights to inform outreach strategies, increase customer conversions, and generate more qualified leads Identify effectiveness and impact of current marketing initiatives with tracking and analysis, and optimize accordingly Present ideas and final deliverables to internal and external teams, and communicate with senior leaders about marketing programs, strategies, and budgets

Call Center Representative

Bayt.com | Jobs in Jordan -

Attend and manage formal calls and provide accurate and concise information without any delay.
Analyze client requirements and offer the best possible solution or information.
Explain all the essential details of the organization's products and services to captivate the customer's attention.
Take the initiative to build fruitful connections through fluent and engaging communication.
Manage a comprehensive call center record by storing data related to all incoming and outgoing official telephonic conversations.
work's remotely , working hours are from 9am-6pm from Sunday-Thursday

Marketing Executive

Bayt.com | Jobs in Jordan -

Job duties and responsibilities

overseeing and developing marketing campaigns
conducting research and analyzing data to identify and define audiences
devising and presenting ideas and strategies
promotional activities
compiling and distributing financial and statistical information
writing and proofreading creative copy
maintaining websites and looking at data analytics
organizing events and product exhibitions
updating databases and using a customer relationship management (CRM) system
coordinating internal marketing and an organization’s culture
monitoring performance
managing campaigns on social media.

General Accountant

Bayt.com | Jobs in Jordan -

We are looking for an Accountant to manage all financial transactions, from fixed payments and variable expenses to bank deposits and budgets in trading companies with experience in the logistics process and operations .

Accountant responsibilities include auditing financial documents and procedures, reconciling bank statements and calculating tax payments and returns & preparing relevant documents.

Ultimately, you will provide us with accurate quantitative information on financial position, liquidity and cash flows of our business, while ensuring we’re compliant with all tax regulations.

Responsibilities

Manage all accounting transactions
Prepare budget forecasts
Publish financial statements on time & evaluate them to streamline daily processes
Handle monthly, quarterly and annual closings
Reconcile accounts payable and receivable
Ensure timely bank payments
Compute taxes and prepare tax returns
Manage balance sheets and profit/loss statements
Report on the company’s financial health and liquidity
Audit financial transactions and documents
Reinforce financial data confidentiality and conduct database backups when necessary
Comply with financial policies and regulations

Shelter and Rehabilitation Coordinator

Bayt.com | Jobs in Jordan -

Strategic orientation

• Propose and develop a sector-based strategy in accordance with SI’s policies and priorities for the intervention country.

• Propose and organize diagnostic missions in the field of S&R.

• Support the Country Director and the Deputy Country Director – Programme in the monitoring and analysis of the S&R sector and the analysis of donors’ strategies for S&R activities.

• Be the driving force for putting new S&R activities into place.

• Participate actively in programming work.

• Participate actively in the week for technical coordinators.

Relevance and quality of projects

• Confirm the relevance of any assessments carried out.

• Propose and organize evaluation missions.

• Support the program supervisor/s in setting up a technical approach and assessing the financial, human, and logistical elements of programs to be implemented.

• Approve the technical approaches and aspects of projects for S&R activities.

• Ensure that all S&R programs are implemented respecting Solidarités International annual operational strategy, technical requirements, and the criteria stipulated by financial backers.

• Ensure the relevance and consistency of S&R programs vis-à-vis the needs of the local populations.

• Ensure that the programs under his/her supervision achieve the required results.

• Ensure that works meet sustainability requirements and that established norms and standards are respected.

• Develop the S&R team capacities with techniques and new methodologies.

Coordination, technical support and operational monitoring

• Ensure that resources from the Tool Box are used correctly in the management of the S&R project cycle.

• Ensure that the planning and monitoring timetable is consolidated / validated.

• Approve the quality criteria and performance indicators of S&R programs proposed by the program managers.

• Ensure that monitoring indicators are in place and relevant.

With the coordination team, take part in the monthly review of programs (budgetary, operational, logistical…).

• Provide support and advice to the logistical service for the purchase of specific materials for S&R activity.

• Provide a technical and methodological support to program managers for the planning and implementation of

S&R activities.

• Supervise and support the shelter program managers, monitor and evaluate S&R activities implemented.

• Anticipate difficulties relating to how S&R activities are carried out and facilitate the resolution of problems linked to S&R programs

• Propose the reorientation of S&R activities according to changing context and indicators.

• Review technical documents during proposal and implementation phase for shelter activities

Capitalization

• Ensure that Solidarités International’s capitalization tools are correctly used and disseminated throughout HQ (technical unit and desks).

• Participate in the centralization and dissemination of procedures, guides and tools linked to S&R activities.

• Propose improvements to existing tools.

• Form a network of S&R experts, develop technical partnerships with other actors in this sector of the intervention zone and regularly keep the technical unit informed of this.

• In coordination with the technical unit, capitalize on the intervention methods and techniques, and on the experiences acquired by Solidarités International and other actors in this activity field.

• Ensure that handover reports are written by all program managers before the end of their contract and that these are sent to headquarters.

Personnel management

• In conjunction with HQ HR, define the prerequisites for S&R position openings and adapt existing criteria if necessary.

• Welcome and brief expatriates working on S&R programs.

• Identify training requirements within the S&R team and the resources available in the work area.

• Implement technical training in line with operational needs identified by training requirements.

• Lead workshops, coordination meetings and/or technical exchange programs.

• Evaluate and assess the performance of collaborators under his/her direct supervision.

• Actively participate in the organization of regional technical weeks and compiling reports of these work sessions.

• Supervise adherence to security regulations by personnel under his/her supervision.

Reporting / communication / representation

• Support the CD & DCDP with fundraising and the negotiation and examination of project proposals relating to his/her activity.

• Convey information to the relevant authorities on security matters or any event having a possible consequence on Solidarités International activities and the security of the teams.

• Consolidate S&R activity reports and supervise the preparation annexes linked to S&R activities for reports and/or financial donors.

• Ensure that all reports are delivered on time and in the correct format, review reports from shelter field teams

• Validate technical expertise reports.

• In conjunction with the CD & DCDP, establish and maintain a communication network and good relations with local/government authorities, financial donors’ representatives, UN agencies and other international agencies.

• Ensure that SI is represented at all meetings or forums concerning S&R activities.

• Represent the organization when asked and/or delegated to do so.

• Reply to headquarter requests regarding specific needs.

4G/5G ROLLOUT Manager

Bayt.com | Jobs in Jordan -

Establish project plans : define project scope , allocate resources , 3rd parties management , materials tracking & warehousing management & monitor to all project activities .
Drive project execution : track project activities , monitor & handle changes , conflicts & escalations .
Handle customer & stakeholder engagement : ensure project progress and meetings .
Daily monitoring and reporting of the sites under preparation the customer and internally .
Ensure IT systems / tools / KPIs and SLAs are met .
Team performance & quality management : experience in process , methodology and efficiency improvement ( KPI , audits .. )
Understanding and maintaining efficient customer communication .
Management of a team of 20_50 people .
Responsible for the implementation of 5G for this project .
Monitor performance and manage subcontractors .
Take responsibility for the project delivery .
Provide completed documentation & provide a feedback on projects team members .
Ensure Project QHSE policies and procedures are implemented & supervise QHSE manager .

Technical Engineer

Bayt.com | Jobs in Jordan -

1. To identify target customers and develop network plans with specific objectives across different channels and segments.

2. To lead the execution of access network projects from start to finish and leverage internal support and driving collaboration.

3. To analyze customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies.

4. To create, maintain, and conduct analytical reporting across multiple platforms and extract key insights for future development and go-to-market strategies, complete with formal proposals and recommendations.

5. To own the ability to make solutions for Telecommunication Bid with necessary assistance from HQ.

Sales Manager

Bayt.com | Jobs in Jordan -

1. Sales activities for promoting FiberHome products and solutions.

2. Collecting and Following the market information in sales projects.

3. Achieving the KPI regarding to sales amount, CRM and PM.

4. To establish and improve brand influence of FiberHome.

5. Responsible for payment collection.

6. All other required activities related to the business development and customer relationship.

Human Resources Assistant G5

Bayt.com | Jobs in Jordan -

KEY ACCOUNTABILITIES (not all-inclusive) Under the supervision of the Professional Human Resources Officer, Job holder will be required to perform the following tasks: 1. Provide assistance on general HR queries and follow up actions, to ensure consistent and high-quality HR services are delivered to clients. 2. Provide guidance and on-the-job training to other staff, to support their development and increased knowledge of HR systems and procedures required to perform their duties. 3. Liaise with other internal units/offices on HR related matters, i.e. payroll, contracts, etc. and provide necessary information in order to enable timely HR services. 3. Extract and compile HR data on staff recruitment and selection, contractual conditions, entitlements, performance and training requirements, to support analysis and reporting needs. 4. Provide administrative support in various HR activities in the areas of work allocated by the professional officer including on boarding of new staff members in compliance with relevant processes and procedures. 5. Maintain confidential personnel records, HR databases and archives, to ensure data and files are accurately stored and updated in compliance with the established standards. 6. Draft various HR documentation required for the specific area of work (e.g. employment contracts, transfer letters, training-related documents, etc.) ensuring accuracy and meeting established deadlines. 7. Use HR management systems for entering and updating a variety of HR data including assistance in monitoring various deadlines (e.g. contract expiration, Performance Evaluations, etc.), ensuring compliance with the established deadlines and accuracy of HR data. 8. Support staff deployment and related administrative actions including preparation of basic reports, to facilitate efficient HR service enabling WFP to respond quickly to a crisis. 9. Perform other duties when required

HR/Industrial Engineer

Bayt.com | Jobs in Jordan -

University Graduate - HR/Industrial Engineer

We are looking for a highly motivated fresh university graduate who is eager to gain professional experience through working in a complex and well-rounded atmosphere. You should have strong academic knowledge and be able to work in a collaborative environment and be committed to meeting project deadlines.

Our work is based on excellence, integrity and innovation. We attract, develop and engage the kind of people who exemplify these principles. And we provide you with the tools and resources you need to excel-both personally and professionally.

مهندس و فني

Bayt.com | Jobs in Jordan -

• تركيب وصيانة وإصلاح أجهزة الاتصالات اللاسلكية مثل Antennas , RRU , RRH, Microwave, Feeders

• تركيب خزائن اتصالات خارجيه وداخليه مع ملحقاتها من اجهزه كهربائية واتصالات وتبريد

• إجراء مسح فني ميداني ووضع خطط تركيب للمنشآت الجديدة

• تسلق أبراج الاتصالات والعمل على ارتفاعات عالية

• نقل وتركيب مكونات الأبراج وأنظمة الهوائي

• اختبار أنظمة الاتصال وإصلاحها

• إجراء صيانة روتينية للمعدات

• التقيد بجميع لوائح وإجراءات السلامة

Sales Manager

Bayt.com | Jobs in Jordan -

· Develops new prospects and maintain favorable and long-lasting relationships with new and existing clients to increase revenue.

· Ensures that organizational goods and services consistently meet client needs.

· Provides quotations for goods and services when needed.

· Liaise with Marketing and product managers to keep current clients informed of product advantages.

· Acquire market intelligence, new clients, and project leads from the field.

· Develops sales plan and strategic approach to client development.

· Set goals for the department and follow up on achieving the targets.

Payroll Accountant

Bayt.com | Jobs in Jordan -

We are looking for a Payroll Accountant. They ideal candidate will be responsible for the timely and accurate processing of all payments relating to the entitlements and payroll functions within the Group.

The candidate will need to ensure that employee compensation, benefits, and deductions are accurate and are in line with the Group's HR policy as well as Labor Law. Also, they will be responsible for managing the process of reconciliation of all payroll accounts, maintaining the employee database, and filing.

Responsibilities:

Handles the correct and timely processing of staff benefits that include salaries and monthly allowances, annual tickets, and car allowance as per the company’s rules and regulations and specific to the employee’s contract.
Reviews the timesheet of employees including overtime requests, leave management, employee schedules, etc.
Processes, monitors, and updates business travel and training payments (daily allowance, tickets and leave) in coordination with the concerned department and services.
Balances the payroll accounts through reconciliation of payroll ledger accounts and resolves all payroll discrepancies for any outstanding items.
Compile monthly payroll by taking into consideration leaves, late reporting, absenteeism, overtime, etc., and ensure verification for timely disbursement of salaries.
Prepare and review payroll account reconciliations and resolve issues relating to payroll.
Lead all monthly payroll by processing earnings or deductions including but not limited to Leave Settlement, Medical Reimbursement vouchers, and Correspondence on Employee Advances.
Coordinate with the HR team to gather, and update leave records of employees and prepare monthly payroll for all employee-related payments which include leave salary, advances, and final settlement.
Collating payroll reports and documents for accuracy; resolve payroll discrepancies by collecting and analyzing information, providing appropriate action plans, and implementing a permanent solution.
Timely disbursement of staff queries related to salaries, reimbursements, over-time, incentives, clearance of medical bills, and closure of final settlements.
Maintains and updates employee records whenever there is a change in the employment status such as promotion, transfer, salary review, annual increment, change of job title, contract type and employee data, change of marital status, bank and dependent details.
Sorting files, input paperwork into our electronic database and maintain employee records while updating the system with new information as needed.

مترجمة لغة صينية

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اتقان اللغة الصينية (محادثة - كتابة - قراءة)

القدرة على عمل اجتماعات باللغة الصينية والعربية

مترجمة لغة صينية - عربية

Bayt.com | Jobs in Jordan -

1- المام باللغة الصينية محادقة وكتابة بإتقان.

2- ارسال المراسلات الرسمية باللغتين الصينية والعربية .

3- اتقان الترجمة محادثة من الصيني الى العربي والعكس.

4- العمل ضمن فريق عمل عربي وصيني بنفس الوقت.

Secretary

Bayt.com | Jobs in Jordan -

Immediate Employment opportunities

Regional Jordan Based Industrial Supplies company is seeking to recruit highly motivated candidates for the below vacancies (for Amman Office). All Applicants must be:-

Secretary & Administrative assistant (Female)

* Responsible for office management and filling activates, attending to telephones calls and writing internal and external correspondence.

Required qualifications:

* Ba degree in business administration/ Secretarial diploma

* 1-2 experience in related position is desirable

REACH Remote Sensing / GIS Officer

Bayt.com | Jobs in Jordan -

REACH Remote Sensing / GIS Officer

Job Purpose

After more than a decade of conflict, conditions in emergency areas remain volatile and marked by violence and socioeconomic deterioration. The scale, complexity, and severity of humanitarian needs extends the necessity for up to date, timely, and accurate information. Evidence-based planning and programming remains paramount to ensure that the response adequately meets the needs of the most vulnerable people and is tailored to different realities across communities and over time. REACH has been conducting assessments on the humanitarian situation has since grown significantly as an actor in the response.

Broadly speaking, REACH facilitates a humanitarian evidence base via four key research streams:

· Monitoring of the humanitarian situation, including joint market monitoring to track prices of goods as per the survival minimum expenditure basket (SMEB);

· Displacement tracking, through tracking the movement of IDPs and returnees;

· Remote sensing activities, including market functionality, flood hazard assessments, etc;

· Technical support to clusters, including thematic assessments and capacity building.

Impact is seeking a candidate with a strong technical background, who has previous experience of working in the sphere of remote sensing (RS) and GIS (Geographic Information Systems)/cartography. More specifically, the candidate should have experience of working on at least one of: collection and processing of socio-economic data; analysis of satellite imagery with different spatial and spectral resolution for the purposes of climate, agricultural and water resource monitoring. The candidate should understand concepts of cartographic design and be experienced in presentation of the results of spatial analysis using static and interactive mapping products.

Objectives:

Under the line management of the Senior RS/GIS Officer, the RS/GIS Officer is responsible for the application of geographic information systems and remote sensing, including relevant aspects of research design, support in designing data collection tools, ensuring (spatial) data quality, geo-spatial analysis, drafting of maps, and (as relevant) production of web maps and information management systems. In coordination with the relevant Research Managers, Specialists and Senior RS/GIS Officers, the RS/GIS Officer is required to support assessment planning in line with project and program objectives and with IMPACT’s research cycle and other relevant guidelines.

Duties and Responsibilities

The GIS Officer responsibilities include the following:

Research Planning

In coordination with relevant assessment officer(s), support assessment planning in line with project and program objectives and with IMPACT’s research cycle and other relevant guidelines;
Contribute to draft assessment ToRs with a specific focus on the analysis plan, and related remote sensing and geospatial analysis, as well as data management plan;
Perform geo-spatial analysis of assessment areas to be used in developing assessment plans, when required;
In coordination with relevant assessment officer(s), support construction of quantitative sample, when relevant;

Remote sensing Research Implementation

Plan, develop and implement satellite-based modelling techniques which highlight hazards and risks for the country, e.g., change detection, Machine Learning-based classification, and time series analysis. Such activities will be based on a variety of different sensors including multispectral optical sensors, SAR sensors and very high resolution optical sensors;
Understand, maintain and improve models already present and running, in order to use them upon request;
Evaluate opportunities for additional remote sensing analysis within existing research cycles;
Ensure proper documentation of methodologies and tool development.

GIS Research Implementation

Perform spatial/geostatistical analysis to understand patterns that are beyond conventional levels
of aggregations such as administrative levels, i.e., patterns that are within livelihood zones, environmental features, etc.;
Contribute to products related to hazard/environmental monitoring (e.g., flood, drought) and analyse how these interrelate with other analytical layers;
Automation of workflows to integrate analysis processes into cartographic outputs, spatial analyses, etc.

Data management, cleaning and analysis

Ensure that all collected data is stored in line with IMPACT’s Data Management Guidelines, and with the ToRs (data management plan Annex);
Ensure that data is revised and cleaned, and that all revisions are recorded;
Conduct spatial analysis on collected data as per ToRs;
Ensure that data and its spatial analysis are validated by IMPACT HQ before product drafting stage;
Ensure that data and its analysis do not contain personal or other sensitive information and are validated by IMPACT HQ before sharing to external parties;
Ensure the quality and accuracy of technical information provided as well as the confidentiality and protection of collected information.
Development and maintenance of country-level databases for the consolidation of all assessment-related and GIS data in country.

Drafting of products

Ensure accurate linkages between spatial databases and assessment data;
Ensure that the GIS products meet the requirements of IMPACT and concerned partners;
Maintain regular communication with IMPACT HQ on progress and deadlines for GIS products;
Ensure the drafting of timely and accurate GIS products, which comply with IMPACT’s guidelines;

External Engagement

Link with relevant partners to consult and involve them in the GIS components of a research cycle;
Represent IMPACT in relevant meetings/ working groups;
Follow up on issues identified by partners or during meetings / working groups;
Promote an active use of datasets, GIS products and research findings by partners and the broader humanitarian community for their decision making;

Capacity Building

In coordination with the IMPACT CC/CR, Research Managers and GIS specialist, support the development and implementation of capacity training plans for GIS and other team members, particularly on remote sensing capacities;
Be available to provide regular support and technical backstopping;

Data Confidentiality and Protection

The RS/GIS Officer will maintain the strictest confidentiality on all data collected and related processes, ensuring full compliance with IMPACT’s data protection policy and SOPs. He/she will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners, or collected during his/her assignment with IMPACT.

*ACTED's proposed monthly salary: 1059 JOD

Senior Sales & Marketing Engineers

Bayt.com | Jobs in Jordan -

Jordan Based Industrial Supplies company is seeking to recruit highly motivated candidates for the below vacancies (for Amman Office). All Applicants must be:-

Senior Sales & Marketing Engineers (Male):

Perform marketing & sales activities, market analyzing; technical evaluation; price analysis, preparing commercial proposals & attending, meeting with clients; negotiating prices and closing orders.

Required qualifications:

* B.Sc. Degree in Industrial / Mechanical / Chemical

* Two years experience in related field or 5 years sales experience.

* Ability to work under pressure to meet deadlines.

* Good organizational, analytical and tech. writing skills.

* Outgoing, presentable and initiative.

* previous experience in Pumps ,Chains , Industrial Filtration ,Mixing ,other process equipments like heat Exchangers in Jordan or Gulf will be great advantage .

* Own a private Car

Only qualified candidates are requested to e-mail their detailed resume with recent salary & photo to:

Receptionist

Bayt.com | Jobs in Jordan -

required a Male receptionist working in a Conroy Boutique hotel in Amman
. Requirements:
- Fluency in English and Arabic.
- Having excellent communication and socializing skills.
- Ability to maintain a positive, friendly attitude even under high pressure
- Professional attitude and appearance
- his age does not exceed 30 years old
- Able to work on A or B or C shift

Microsoft 365 Onboarding Engineer

Bayt.com | Jobs in Jordan -

Job Title: Microsoft 365 Onboarding Engineer

Hours: Monday to Friday 4pm-1am

Location: Amman

Travel Required: None

Job Description

Our organization is a fast-growing professional services firm that manages Information Technology (IT) for our clients. Our clients are small and medium businesses that usually range between 5 to 50 employees located in the United States. Our firm acts as the IT department for our clients. Typical hours are Monday through Friday from 4pm to 1am local time ranging from 40 to 48 hours per week and available for emergencies. In your role as Onboarding Engineer, you will onboard our new clients to the Microsoft 365 platform. Candidates should possess strong problem-solving, analytical and communications skills in addition to in-depth technical knowledge of systems hardware and software.

Job Summary

We are looking for a Microsoft 365 Onboarding Engineer to join us as we build cutting-edge technology solutions! You will be the main point of contact and responsible for onboarding new clients to the Microsoft 365 Platform. You’ll be doing both the technical work and the communication with the client as you onboard them and transition them to the M365 platform.

Typical Duties

Act as the single point of contact during the onboarding process
Documentation of systems
Setup of the new client’s platform
Training clients on how to use new platform
Technical lead on the client cut over to new systems.
Communicate with customers as required: keeping them informed of onboarding progress, notifying them of updates, schedules and answering questions.

Responsibilities

Execute, manage, and lead clients through the M365 Onboarding technical process.
Assist M365 clients with configuration of onboarding tools and processes technology.
Ability to work in a team and communicate effectively. For example, verbal and/or email communication with others (clients, team members, etc.) to exchange information.
Make quick, accurate decisions without supervision.
Ability to run Zoom meetings with clients to go over onboarding workbook.
Update client documentation in our system.
Enter all work as service tickets into the CRM system.

Help Desk Specialist

Bayt.com | Jobs in Jordan -

Job Title: Help Desk Specialist

Hours: Monday to Friday 4pm-1am

Location: Amman

Travel Required: None

Job Description

Our organization is a fast growing professional services firm that manages Information Technology (IT) for our clients. Our clients are small and medium businesses that usually range between 10 to 100 employees located in the United States. Our firm acts as the IT department for our clients. You will remotely manage and monitor the network for different clients. As Help Desk Specialist, you are responsible for handling first level support of service requests. This relates to all technology to include: workstations, servers, printers, networks, and vendor specific hardware and software. Typical hours are Monday through Friday from 4pm to 1am local time ranging from 40 to 48 hours per week and available for emergencies. Candidates should possess strong problem-solving, analytical and communications skills in addition to in-depth technical knowledge of systems hardware and software.

Job Summary

The Help Desk Specialist is responsible for handling first level support of service requests. This relates to all information technology, to include: workstations, servers, printers, networks and vendor specific hardware and software.

5 ways we're going to invest in you

You’ll be paid very well: We know that’s an important concern with any new job. We pay at the top of the scale because it's the only way to get the best people.
You’ll get a career, not a job: Regardless of where you are in your career path, we sincerely want you to be successful for the long-term. We will align this position with your long-term career goals to fast track you on your chosen career path. You’ll get lots of training, professional development, and support from our team.
You’ll maintain a great work/life balance: We love our work, but we love our families more. So we get our work done to the highest standard, then go home. The better the quality of our work, the fewer emergencies stop us going home.
You’ll be welcomed into a team of high performers, just like you: It’s important to belong to a team that fits your personality. It makes the work more rewarding and fun. We are a group of high achievers that are focused on creating a world class customer experience in the most positive and upbeat environment possible.
You’ll do work that matters: We provide mission critical IT services for our customers so they can achieve their business goals. At the end of the day, we do what we do to help people and make the world a better place. We get involved in our community through volunteering and other fun projects.

Typical Duties

IT Support relating to technical issues involving Microsoft’s core business applications and operating systems
Support of disaster recovery solutions
Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security
Basic remote access solution implementation and support
Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets
System documentation maintenance and review
Communication with clients as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages

Responsibilities

Improve customer service, perception and satisfaction
Fast turnaround of customer requests
Ability to work in a team and communicate effectively
Work with the Service Team Coordinator to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently
Escalate service requests if needed
Responsible for entering time as it occurs
Understand company processes by completing assigned training materials and blueprints
Enter all work as service tickets
Provide backup for other Help Desk Specialists
On call for after-hours service when required
Update job knowledge by participating in education opportunities and reading professional publications
Protect organization’s value by keeping information confidential

Commercial Leader: North Africa

Bayt.com | Jobs in Jordan -

Manage the business P&L via a network of business partners, design and implement effective business strategies thus supporting institutional and private end-user customers and growing the overall market share through dealers in a sustainable and ethical mode.

Client Details

A global leading dental company offering best-in-class products.

Description

* Ensure the Global Top Priorities are implemented in the region/country and lead by example on execution.
* Improve the Market Share.
* Apply the sales process to varied selling situations and with different customers, dealers and end users; resulting in both sales and profit targets being met or exceeded in a sustainable manner.
* Analyse market business trends to develop and execute an annual commercial plan to capitalise on current and future opportunities within the local markets.
* Monitor sales force effectiveness - performance, gaps, risks and opportunities using our CRM system; ensuring intelligence feeds into our commercial plans and sales and marketing reward and recognition benefit schemes.
* Work closely with key dealers, government bodies and major clinical institutions to develop and penetrate the local market, improving awareness and access for dental professionals to the company products; gaining market share and sales growth.
* Promote the company within the area of responsibility, ensuring dealer sales teams.
* Management of sales force teams through territory management, coaching, co-travelling and advocating sales force development programs and customer-centric behaviours i.e. PSS, PSS Coaching.
* Work with the SBUs, MDMs and Marketing Leader to understand market trends and opportunities to develop and create the annual commercial plan and ensure this is cascaded and understood by the sales and marketing team.
* Work with the SBUs, MDMs and Marketing Leader to ensure the sales force team have a comprehensive understanding of our focused products i.e. features and benefits and product application; in order to provide confident and professional demonstrations to our customers, and have mutually beneficial conversations with the customer as part of the Needs Satisfaction selling process.

Profile

* Commercial experience managing major accounts, personally and through sales teams
* Proven success in bringing techniques and passion for best practices in sales and marketing
* MBA or equivalent Degree in a related field i.e. Business & Economics, Marketing
* P & L experience
* Comfortable working in matrix organisations
* People Management Skills

Job Offer

The opportunity to join a leading company offering best-in-class dental products.

The opportunity to have regional coverage within a large area.

Project Manager | WtPE

Bayt.com | Jobs in Jordan -

Job Purpose

The Project Manager, under operational guidance of the Projects Coordinator, is responsible for ensuring the overall success of ACTED’s Waste to Positive Energy (WtPE) project within the time and resources allocated. The Project Manager oversees field operations and ensures effective and timely completion of activities, delivery of quality outputs and achievement of outcomes with maximum impact for beneficiaries. The Project Manager supervises the project staff in day-to-day management of all aspects of the WtPE project and liaises with relevant internal departments and external partners and project stakeholders.

Project details

As part of GIZ’s Waste to Positive Energy program running since 2015, GIZ has collaborated with various municipalities to improve solid waste management practices and promote recycling. The project aims at strengthening the resilience of civil society and local institutions, while creating income generating opportunities for vulnerable Jordanians and Syrian refugees involved in labor intensive material recovery and processing activities. The project aims to create a positive impact on the environment and health of municipal residents, while reducing social tension between Jordanians and Syrian refugees that are jointly engaged in all project activities. ACTED proposes to implement the following activities in 9 municipalities across 5 governorates:Support to Complaints mechanism, Dialogue Platforms and Community Initiatives, Post-employment Services.

The project will target up to 2100 beneficiaries per year through the Complaints Response Mechanism and 30 groups, each comprising up to 20 members, through the dialogue forums. ACTED will work with 9 municipalities across the governorates. This project will require a high degree of coordination and external engagement by the Project Manager to be implemented effectively, building good working relationships with all stakeholders.

Objective

To ensure the overall success of the project, and seeing that outputs are delivered on time, on scope, on budget, within acceptable quality levels, and in line with donor requirements and based on beneficiary needs.

Duties and Responsibilities

1. Programming

1.1 Project Planning

a) Develop overall project implementation strategy (incl. the transition/phase out strategy), systems, approaches, tools, and materials;

b) Identify and plan technical skills and requirements to implement the project as per relevant standards;

c) Develop the Work Breakdown Structure (WBS) to organize the various project deliverables and the work required to complete them into smaller and more manageable parts (work package);

d) Create the work schedule by sequencing the work packages and related tasks;

e) Prepare the work plan, which brings together the WBS and the schedule, to serve as a comprehensive and detailed model map for the successful implementation of the project;

f) Participate in project kick-off and end of project transition planning meetings, under the guidance of PD, and follow-up on the project-related action points originating from these meetings.

1.2 Project Implementation Follow-up

a) Control the work plan, monitor the implementation status of the project and update the project progress on a daily basis;

b) Document implementation progress and challenges by regularly updating the Project Management Framework (PMF) and sharing it with area coordination;

c) Ensure that relevant technical quality and standards are considered and respected during project implementation;

d) Operate following the “do no harm principles” in order to ensure projects are safe for communities;

e) Anticipate and mitigate risks and issues, and trouble-shoot any unforeseen challenges during the project implementation;

f) Coordinate and manage changes in project implementation, in particular identifying change needs to occur, reviewing proposed changed, analyzing the impact they have on the project plan, approving/denying requested changes and controlling and updating the scope, cost, budget, schedule, and quality requirements based upon approved changes and in coordination with the Project Development Unit and the Finance Department;

g) Provide regular and timely updates on progress and challenges to supervisors and other team members.

1.3 Documenting and Compliance

a) Ensure project records and documents, in particular documents that prove completion of activities (beneficiary list, donation certificates, attendance sheets, etc.) are adequately prepared, compiled and filed according to ACTED procedures and donor specific procedures;

b) Maintain a beneficiary master database, with the support of the Database department, containing all beneficiary registration and baseline information as well as the activities from which the beneficiaries benefitted. Ensure the data is protected from misuse in line with ACTED’s data protection policy;

c) Ensure staff awareness of, and respect of, ACTED’s code of conduct, FLATS procedures and donor requirements.

1.4 Beneficiary Engagement and Accountability

a) Ensure project staff adhere to ACTED’s Code of Conduct and treat all beneficiaries with respect and without any distinction or discrimination based on nationality, race, ethnicity, tribe, gender, religious beliefs, political opinion or disability;

b) Oversee the appropriate, achievable and acceptable selection of project beneficiaries;

c) Develop a communication strategy with communities so that factual, objective and actionable information is provided to project stakeholders;

d) Ensure project stakeholders are empowered to participate throughout the project cycle;

e) Ensure that ACTED’s Complaints and Response Mechanism is communicated to target communities and solve complaints related to the project in coordination with the AMEU.

1.5 Internal Coordination

a) Organize regular project coordination meetings with the project team;

b) Participate in Bi-Weekly Area Meetings (BAMs) and when requested/as relevant in Monthly Coordination meetings (MCMs), and provide updates about implementation progress, challenges, risks, changes in context.

1.6 External Coordination and Stakeholder Engagement

a) Support, facilitate or undertake communication and liaison activities to actively consult and involve beneficiaries, key informants, actors, partners and stakeholders in all stages of project design (liaising with the PD unit) and implementation;

b) Coordinate and collaborate with others by cultivating good relations with key development actors – local and international, including government authorities and non-state actors, through regular attendance at technical meetings and bilateral meetings;

c) Identify opportunities to collaborate and coordinate efforts with other organizations to ensure our activities build upon - rather than replicate - the work of others;

d) Refer unmet needs to other relevant actors;

e) Share externally learning and innovation with communities and other stakeholders.

1.7 Security

a) Regularly conduct a context analysis in the project implementation area by identifying and following micro signals (e.g. security indicators, socio-economic indicators) and support the Area Coordinator and the Security Department in preparing the monthly security update;

b) Ensure project stakeholders have a good image of ACTED thus increasing the acceptance of ACTED’s presence and activities in the project implementation area;

c) Manage the movement of the project implementation team and ensure that the movement SOPs are strictly respected by the team members;

d) When necessary, negotiate access with local stakeholders.

2. Human Resource

a) Define the structure of the project team and develop project organizational chart within the limitations of the budget;

b) Develop and/or adjust ToRs outlining staff roles and responsibilities in line with ACTED standards;

c) Submit recruitment plan for the project to HR Department;

d) Participate in the recruitment of project staff;

e) Ensure that project staff understand and are able to perform their roles and responsibilities;

f) Follow-up the work plans and day-to-day activities of the project staff;

g) Ensure a positive working environment and good team dynamics;

h) Undertake regular appraisals of staff and follow career management;

i) Manage interpersonal conflicts;

j) Ensure capacity building among staff in relevant sectors;

k) Support HR in the management of cash for work (CfW) beneficiaries, in particular the applications for work permits and monthly validation for social security, following GIZ standard operating procedures (SOPs)

3. Logistics

a) Participate in the procurement planning processes, launch procurements required for the project in a timely manner, and follow procurements closely in collaboration with logistics;

b) Send accurate and precise order forms in a timely manner;

c) Check the quality of the required goods/supplies at the contracting stage as well as at reception point and contribute to procurements committees to finalize suppliers’ selection according to applicable scenario;

d) Follow-up closely project stock levels in coordination with logistics, and monitor pro-actively current, pipeline, distributed and required stock;

e) Participate in effective fleet management through timely and reasonable vehicle requests;

f) Ensure that the project team has adequate assets necessary for performing its duties.

4. Finance

a) Participate in the review of the BFU, and forecast initial and regular costs and cross-check expenditures for projects activities;

b) Forecast monthly cash requirements of the project and submit to Area Finance Office;

c) Participate in new budget development processes through the provision of expert programmatic advice related to contextual knowledge.

5. Quality Control

a) Participate in AMEU planning processes and actively support the delivery of AMEU activities in line with the project AME framework and AME Manual;

b) Plan and organize internal qualitative assurance checks by the project team;

c) Assess the activities undertaken and ensure efficient use of resources;

d) Undertake regular field visits to provide technical guidance and supervision as well as regularly monitor the progress of project activities;

e) Discuss, plan and deliver appropriate corrective actions, including based on AME findings and recommendations;

f) Collect and apply appropriate lessons learned and best practices to current projects, and ensure these lessons learnt are pro-actively shared with supervisor, the AMEU and other team members to apply them in future project development processes.

6. Grant Management

a) In close collaboration with the Project Development Unit, manage contractual obligations and ensure the adherence to donor procedures;

b) Report regularly on project activities, challenges and indicators through monthly submissions of the PMF and PM report;

c) Contribute to drafting of (external) project progress reports, ensuring the quality and accuracy of technical information provided;

d) Participate in the project close-out meeting, under the guidance of PD, and follow-up on the project-related action points originating from this meeting

e) Participate in communication activities through the regular collection of pictures and stories related to project activities;

f) Participate in new proposal development processes through the provision of expert programmatic advice related to contextual knowledge;

g) Where relevant, liaise with donors and work closely with partners on project updates, site visits and other communication, in coordination with the Project Development Unit.

7.Other

a) Offer technical support and inputs to other projects in similar sectors

b) Any other tasks as assigned by the Line Manager.

Backend Developer - Senior

Bayt.com | Jobs in Jordan -

Responsibilities:

Design, develop, deploy, and maintain secure and scalable server-side applications.
Support and maintain existing applications and develop new modules as and when required for feature enhancements.
Adopt best practices in web development, design, testing, code review, version control, documentation, build, deployment, and operations.
Working closely with the product lead, delivery lead, and other agile team members, and ensuring that the desired results for the projects are achieved.
Keeping the development workflows up to date (e.g., git guidelines, CI / CD).
Creating servers and database schemas.
Designing and developing APIs.
Documenting your work and progress.
Write clean code to develop functional web applications.
Troubleshoot and debug applications.
Monitoring at all steps of software development from integration, testing, and releasing to deployment and infrastructure management
Find potential to enhance ongoing applications through clear and concise meetings with relevant professionals.
Facilitate easy deployment of online applications through clear suggestions and periodic maintenance.
Develop a straightforward design plan that includes all necessary parameters for initiating the project effectively.

React JS Developer - Senior

Bayt.com | Jobs in Jordan -

Responsibilities:

Developing the latest user-facing features using React.js
Designing a modern highly responsive web-based user interface
Building reusable components and front-end libraries for future use
Translating designs and wireframes into high-quality code
Learn and understand user interactions
Optimizing components for maximum performance across a vast array of web-capable devices and browsers
Coordinating with various teams working on distinct layers
As a Frontend Developer, you will be involved from conception to completion with projects that are technologically sound and aesthetically impressive.
Plan a detailed layout to implement specific client projects along with crucial feedback and discussions with colleagues.
Collaborate with back-end developers and web designers to improve usability.
Guide back-end developers in tasks like rectifying errors and coding to generate the best possible output.
Keep continuous tracking of different website metrics and seek avenues for technical improvements.
Analyze the smooth functioning of websites and applications on multiple browsers and gadgets.
Contribute to enhancing different front-end components of a website by applying the latest technologies and modifications.

Call Center Agent

Bayt.com | Jobs in Jordan -

Position Title: Call center agent

Employment Type: Full Time

Salary: up to 300 JOD all-inclusive depending on experience and qualifications

Job Location: Amman, Jordan

About the Client:

One of the largest pizza chains globally

Job Description:

§ Take delivery orders though telecall.

§ Register the orders correctly in the system.

§ Assist and suggest menu item to the customers.

§ Ensure that all order details are correct.

§ Resolve customer complaints that is received at the call center.

Order Management

Bayt.com | Jobs in Jordan -

Purpose of the job:

Maintaining shipments and documents to customers.
Proper execution for customers’ orders.

Position Responsibilities:

The successful applicant is responsible for:

Responsible for all aspects of order processing including pro-actively manage the entire process of fulfilling a customer order from Order Entry to delivery to ensure that customer requirements are met.
Ensure orders validation, compliance and approvals before Order Entry.
Perform troubleshoot on all sales orders and assist to identify and execute various enhancement to all management process
Ensure compliance to all company and business policies and administer all open sales order and ensure appropriate order flow.
Manage all communications with all sales department and process all customer orders and shipment of products and ensure optimal practices for all processes.
Manage all customers’ shipments and respond to all inquiries for all status order and resolve all customers’ issues.
Monitor and evaluate all order issues and overcome any obstacles that hinder the fullfilment of subject orders.
Schedule outbound shipments and determine shipping methods & costs.
Prepare required shipping documentations for outbound shipments
Arrange clearance and delivery for inbound shipments with 3PL (3rd Party Logistics) warehouse and forwarder
Monitoring inventory levels and share it with related departments, also to coordinate with related departments for stock reduction.
Performing regular stock counts and reporting any issues to the management.

Contract Type:

The contract type is "Limited" and renewable upon mutual agreement of both parties.

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