success than our team – and it's a team that you can ... by the Customer Care Inbound team, FT Hotline, by management, by ... Trouble Ticket requests through the Call Centre,...
by the Customer Care Inbound team, FT Hotline, by management, by ... Trouble Ticket requests through the Call Centre, through the F2F Help ... , and from the Sales Support team....
Reports To Inbound Team Leader Job Purpose Deliver exceptional customer ... . • Reporting: Provide regular reports on call metrics, customer feedback, and trends ...