The Knowledge Hub Universities Cairo, Egypt Posted 16 days ago Expires in a month Ref: JB5092604
Job Description
Provides efficient service and act as the first point of contact for the TKH telephone callers/inquiries. Maintains and improves quality results by adhering to standards and guidelines. Conveys a professional image of TKH by following set scripts and telephone etiquette Standards. Manage large amounts of inbound and outbound calls in a timely manner. Communicates with the student services team if needed.
Skills
Demonstrate a strong knowledge of customer relationship management Exceptional and effective problem solving skills possess strong communication skills Job Location Cairo, Egypt Job Role Customer Service and Call Center