It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
About us
Ingram Micro helps businesses fully realize the promise of technology. No other company delivers the full spectrum of global technology and supply chain services to businesses around the world.
Ingram Micro's global infrastructure and deep expertise in technology solutions, supply chain, cloud and mobility enable its business partners to operate efficiently and successfully in the markets they serve.
we are looking for a "Credit Controller" who will proactively manage debt collection from customers on assigned Portfolio of accounts within the agreed payment terms managing and successfully achieving the collection targets. The ideal candidate must have an approachable nature for both internal / external customers.
What will you do?
Issuing of statements to clients using established guidelines, deadlines, procedures and process driven methodology.
Have regular onsite Customer Meetings to track / follow up on payments.
Liaison with customers for any challenges in repayment and agree payment plans with customers and ensure that they are adhered to
Ensure all allotted accounts are reconciled and disputes are identified and followed up, if not resolved within 45 -60 days from invoice date, then they must be listed and escalated to the credit manager
Resolution of queries to facilitate payments from customers
Prioritize and manage a challenging workload whilst maintaining a high level of customer service and satisfaction
Liaison and communication with internal departments as required in order to maintain an accurate position on customer accounts
Ensure that all prepared communications are accurately recorded/documented in a timely manner.
Ensures Purchase and Sales orders processing from credit within stipulated SLA timelines.
Preparing periodic credit reports for analysis.
Which Talent do you bring?
Finance Graduate – Bachelor’s degree from a reputable institution.
You have 2:3 years of experience in similar position preferably in IT industry or FMCG will be given weightage.
You have thorough knowledge of Banking /Customs policies and procedures. Should also have strong MS office skills with special focus on advanced excel skills. Should have work experience in ERP accounting system.
You have accounting principles and must be fluent in spoken and written English
You have planning and organizing; commercial mind bent, good analytical skills and decision-making abilities, customer oriented. Good negotiation skills
What's in it for you?
You will get a great opportunity to be part of the ambitious plans we have for growing one of the most important parts of our organization. We will support you in your professional and personal development, by providing you with access to LinkedIn Learning and many high-quality training courses to increase your technical knowledge and expertise. You will also get opportunity to work with passionate team members and stay connected as one family.
Ingram Micro is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are dedicated to fostering an inclusive and accessible environment where all associates are valued, respected and supported. We are highly driven by our tenets of successes: Results, Integrity, Imagination, Responsibility, Courage and Talents .
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