الوصف الوظيفي
Customer Service Representative - CardoO Electronics
We are seeking a motivated and experienced Customer Service Representative to join our team.
Responsibilities:
• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Assist customers with product information, troubleshooting, and order inquiries.
• Resolve customer complaints and issues effectively, striving for first-call resolution.
• Work closely with other departments to escalate and resolve complex customer concerns.
• Maintain accurate records of customer interactions and transactions.
• Identify opportunities for process improvements to enhance the customer experience.
Requirements:
• Previous experience in customer service or a related field (1-2 years of experience)
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and a customer-centric mindset.
• Bachelor's degree or equivalent education preferred.
Join our team at CardoO Electronics and be part of a dynamic and growing company dedicated to delivering excellence in the electronic industry. Apply now to embark on an exciting career journey with us!
تفاصيل الوظيفة
- منطقة الوظيفة
- القاهرة مصر
- قطاع الشركة
- خدمات الدعم التجاري الأخرى
- طبيعة عمل الشركة
- غير محدد
- نوع التوظيف
- غير محدد
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- غير محدد
