Siemens EDA is a global technology leader in Electronic Design Automation software. Our software tools enable companies around the world to develop highly innovative electronic products faster and more cost-effectively. Our customers use our tools to push the boundaries of technology and physics to deliver better products in the increasingly complex world of chip, board, and system design. Position Overview We are seeking highly motivated data analytics professionals to help us build the data infrastructure for Siemens EDA Customer Support Analytics and to drive excellence across our global customer support organization through insights and technology. JOB RESPONSIBILITIES: Build, enhance, and maintain analytics assets, such as dashboards and reports, to unlock actionable insights that drive operational excellence and business outcomes. Manipulate and analyze large datasets, to uncover trends and patterns. Design and maintain data systems and pipelines to enable reliable, automated, and efficient data flow—from ingestion through transformation, storage, and refresh scheduling. Develop and manage robust data models (star/snowflake schemas, semantic layers) that support complex analytics and consistent metric definitions. Work closely with global and regional support managers to drive excellence and improve operational KPIs. Build interfaces and apps enabling various uses of our data as well as user management and control. Continuously evaluate and adopt modern technologies and tools in programming, data analysis, and machine learning to strengthen our data platform and analytics capabilities. REQUIRED QUALIFICATIONS: BS/MS plus relevant work experience (Data Analytics, Analytics Engineering, Data Engineering, Data Science, or similar) Proven experience in translating complex data into actionable insights and applying those insights to drive operational excellence. Understanding of data and analytics infrastructures: data lakes, warehouses, data marts, and BI platforms powering business intelligence. Solid Python and SQL; expert dimensional modeling, data manipulation, and KPI/metric design skills. Hands-on with Power BI (visualizations, datasets/semantic models, RLS/OLS, workspace/app governance; PBIP and Deployment Pipelines a plus). AI enthusiast, avid user of AI-based development tools and Copilots, experienced in AI-enabled automation and AI integration. Familiarity with cloud systems, data pipelines, and orchestration. Ideally, experienced in MS Fabric and Snowflake. Critical thinking and a problem-solving mindset. Excellent communication skills, experience communicating across cultures and seniority levels, ability to persuade and drive change. Advanced knowledge of English; both verbal and written. Why Us At Siemens Software, flexibility is how we work—hybrid by default, built on trust and autonomy. Together, 30,000 people across more than 200 countries build technology that shapes the real world. You'll grow through real projects, strong technical peers, and global mobility, backed by the scale and benefits of an industrial software leader. We're committed to equality and inclusion, and we hire based on merit, skills, and impact. Bring your curiosity and creativity and help us shape tomorrow! Our Commitment to Equity and Inclusion in our Diverse Global Workforce We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us. Compensation & Benefits The salary range for this position is USD 35,700 to USD 50,000 and this role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate's job-related skills, experience, and relevant education/training. Siemens offers health and wellness benefits to employees; you can access the benefits available in your country via the link: https://jobs.sw.siemens.com/benefits/ Location Cairo, Egypt Siemens Software. Transform the Everyday #LI-EDA #LI-Hybrid