Fleet Coordinator

We are looking for a Fleet Coordinator to join our team to support collection fleet team in day to day operations to maximize our profitability.

Responsibilities include:

• Support collection/fleet team in day to day operations
• Receive and dispatch pickup requests from sales team
• Follow up on collectors to ensure quick timely pickups
• Monitor the route and status of collectors to coordinate and prioritize their schedule
• Support and provide collectors with information about requests, traffic, obstacles and requirements
• Assist with finding new suppliers & 3PLs
• Assist in making sure all vehicles and collectors are abiding to HSE and legal requirements
• Work closely with maintenance team to ensure all vehicles are up to standards and are regularly checked
• Assist in vehicles and collectors branding
• Assist in monitoring the collectors performance and in deploying proper bonuses and fines system
• Handle and resolve complaints concerning collectors, and communicate with CS and account management teams
• Assist in developing training and on boarding materials for collectors