Job Purpose:

To provide business driven learning and development inputs to Mashreq Egypt in order to enhance the knowledge base, understand and technical competencies of employees.

Key Result Areas:

• Organize, coordinate and conduct appropriately structured orientation programs for all new recruits to familiarize them with the Bank’s policies, organization structure, products and services.

  
  

• Identify and analyze banking and finance training needs of employees and to assist in the design and delivery of suitable programs.

  
  

• Liaise with guest speakers, line managers and external training institutions as authorized to arrange need based training inputs.

  
  

• Prepare training material / manuals in specific training areas and continually improve training methos to facilitate dissemination of information.

  
  

• Keep abreast of all banking developments / reading material to constantly update knowledge base in order to provide qualitative inputs.

  
  

• Develop and coordinate the quarterly training calendar.

  
  

• Ensure that each staff has a PDP and follow up on the completion on the agreed upon training and development activities.

  
  

• Prepare L&D monthly reports.

  
  

Operating Environment, Framework and Boundaries, Working Relationships:

Liaise with relevant divisions to understand their training needs and deliver their requirements in accordance with the Training / Credit / Operations policies and as per the product manuals and service procedures.

Problem Solving:

• To manage the effective participation of trainees.

  
  

• To quickly arrange for answers and inputs requested during courses even if beyond the scope of the immediate training programme.

  
  

Decision Making Authority & Responsibility:

• Select appropriate training aids, exercises, case studies, handouts, etc..

  
  

• Take joint responsibility for identifying and implementing alternate channels of training.

  
  

Knowledge, Skills and Experience:

• The incumbent should be a management graduate with banking qualification. Have minimum 7 years of banking experience; Experience in commercial banking will be a distinct preference.

  
  

• Relevant training design and delivery experience for a minimum 3 years within or outside Mashreq is an essential attribute.

  
  

• Role holder should have strong communication and inter-personal skills.

  
  

• Proficiency in computer application and software is required.