الوصف الوظيفي
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Azure Databricks
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to ensure alignment of support activities with business objectives.
- Mentor junior team members to enhance their technical and problem-solving skills.
- Drive continuous improvement initiatives to optimize support processes and system stability.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Azure Databricks.
- Experience in managing and troubleshooting distributed data processing environments.
- Strong knowledge of cloud-based data platforms and integration techniques.
- Ability to analyze complex system logs and performance metrics to identify root causes.
- Familiarity with scripting and automation to streamline support tasks.
- Excellent problem-solving skills with a focus on delivering effective technical solutions.
Additional Information:
- The candidate should have minimum 5 years of experience in Microsoft Azure Databricks.
- This position is based at our Mumbai office.
- A 15 years full time education is required.
لقد تمت ترجمة هذا الإعلان الوظيفي بواسطة الذكاء الاصطناعي وقد يحتوي على بعض الاختلافات أو الأخطاء البسيطة.