Application Support Engineer

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

We are looking foranApplication Support EngineerforChennailocation, to join our company.

In Wilhelmsen Port Services, we provide our customers with peace of mind while we handle their cargo, theirvesselsand their crew. We handle 75,000 port calls per year, which means that every 7 minutes, anywhere around the world, we send a ship safely out to sea again to fulfil its purpose. We match localexpertisewith strict global standards, making sure we consistently make our customers’ port calls as efficient and safe as possible.

Who you are: 

You are a mid-level Salesforce professional comfortable working across both support and developmentworkstreams. You can independently diagnose and resolve production issues and contribute meaningfullyto development tasks.

What you will be doing: 

• Provide application support for production environments, resolving incidents and issuesIndependently

  
  

• Diagnose issues using Salesforce logs, Developer Console, Workbench, and monitoring tools

  
  

• Work on defect fixes, enhancements, and custom development tasks (Apex, LWC, Flows)

  
  

• Collaborate with development, release, and platform teams to resolve issues end-to-end

  
  

• Maintainaccurateticket updates, documentation, and SOPs

  
  

• Participate in incident reviews and continuous improvement activities

  
  

Requiredexperience andskills: 

• 6+ years of Salesforce development and/or application support experience

  
  

• Hands-on experience with Apex, LWC, Flows, SOQL/SOSL

  
  

• Good understanding of Salesforce security model and production environments

  
  

•  Comfortable working across support and development workstreams

  
  

• Good communicationand collaboration skills

  
  

Preferred Certifications

• Salesforce Platform Developer I 

  
  

•  Salesforce Certified Administrator

  
  

Sounds interesting? If you can see yourself in this role, please let us know why you are our newApplication Support Engineer.

Work location:Chennai, India

Please note that all positions at Wilhelmsen are subject to reference and ID checks. For certain roles,additionalbackground screening may berequired.