Building on our past. Ready for the future
Worley is a global professional services company of energy, chemicals and resources experts headquartered in Australia./span>
Right now, we’re bridging two worlds as we accelerate to more sustainable energy sources, while helping our customers provide the energy, chemicals and resources that society needs now.
We partner with our customers to deliver projects and create value over the life of their portfolio of assets. We solve complex problems by finding integrated data-centric solutions from the first stages of consulting and engineering to installation and commissioning, to the last stages of decommissioning and remediation. Join us and help drive innovation and sustainability in our projects.
Why Does This Position Exist?
To support global system to align with business rules and global processes towards standardization and automation. This includes maintenance of system standard build, application security, integrity of data, and provision of timely user technical support.
What - How – Why
User access management
·User Integration Process Maintenance and Profile Updates
·Review and follow up user integration fails. Liaise with ADMS group to manually integrate users when needed.
·Perform user profile updates (role/scope/modules/applications)
·Create & maintain PAM External Accounts
Projects maintenance
·Project creation, updates, archived in line with business rules
·Maintaining geography hierarchy
·Maintain high level customer lists
Questionnaires Setup & Maintenance
·Create questions and questionnaires, and maintain snapshots of questionnaires based on current business processes
Manage report and dashboards with BI Console
·Global suites of dashboards
·Establish templates required for standardized reporting and drive globally standardized internal reporting and dashboard self-service across all locations.
·Assist end users with setup or tailoring of custom reports when needed
Data Import
·Performing data import to support projects that used client’s system simultaneously
·Maintain data import configuration
·Testing and debugging
·Mapping activities
Data Import
·Performing data import to support projects that used client’s system simultaneously
·Maintain data import configuration
·Testing and debugging
·Mapping activities
Improvement Suggestion Management
·Maintaining a register
·Performing minor configuration changes
·Updating drop-down contents
·Liaise with vendor for more complex changes
·Change management & communication
Vendor Liaison
·Raise issues / query with vendor
·Organize outages
·System upgrades
Data Integrity
·Daily/weekly/monthly checks across all modules
Collaboration
·Collaborate with Regional Analysts and others to support assurance activities, assessments and initiatives as required
·Collaborating with data team with Power BI reports & dashboards
·Collaborate with the Risk & Facilitation team as needed
Daily support
·Service NOW requests
·Teams and emails requests
·Troubleshooting
·Training
·Knowledge Sharing
·Access support
·Any ad hoc basis as necessary
Security access review
·Quarterly review of access (scope & roles) in line with IT and GDPR requirements
Develop and maintain training support materials
·Quick Reference Guides for users
·System processes and documentation for System Admin
·FAQ’s
·WalkMe
WalkMe maintenance
·Liaise with WakMe support team (internal & external)
·Create & maintain SmartTips, Walkthrough, Need help widget
WalkMe maintenance
·Liaise with WakMe support team (internal & external)
·Create & maintain SmartTips, Walkthrough, Need help widget
System maintenance & monitoring (Webapp – Prod, Test, & Dev & ROAM5 mobile app)
·Make sure is up and running
·The hourly ETL is running
·List views maintenance
·System performance checks
·Usage statistic
System configuration
·Workplan
·Simple configurations that didn’t require SAI Support
·Advanced configurations liaising with SAI
Hours
·Hour’s mapping update
·Hour’s import
·Project number reconciliation
Job Specific Skills:
Industry Specific Experience:
Education – Qualifications, Accreditation, Training:
IT Skills:
People Skills:
Moving forward together
We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.
We’re building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.
And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.
Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.
اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.