The AR Caller / Sr. AR Caller will be an integral part of our Revenue Cycle Management team. The role involves managing day-to-day activities related to Denials Processing, Claims Follow-Up, and Customer Service. This position requires a detail-oriented professional with outstanding communication skills and a thorough understanding of RCM processes.
Requirements
Key Responsibilities:
Handle outbound calls to insurance companies to follow up on outstanding claims.
Analyze and process denials and rejections received from insurance companies.
Interact with patients and insurance companies to resolve any issues related to claims.
Ensure timely follow-up on unpaid accounts.
Work closely with other departments to facilitate the resolution of claims issues and improve overall cash flow.
Maintain compliance with HIPAA rules and regulations in all dealings with patient information.
Required Qualifications:
1-4 years of relevant experience in AR Calling within the healthcare sector.
Proven track record of handling patient billing, insurance claims, and denials.
Strong understanding of medical terminology and healthcare billing processes.
Benefits
Skills Required:
Excellent verbal and written communication skills.
Proficiency in Revenue Cycle Management processes, specifically in Patient Billing (PB) and Hospital Billing (HB).
Strong analytical and problem-solving skills.
Ability to work independently and in a team environment.
Knowledge of healthcare industry standards and compliance requirements.
Salary:
Best in the industry, commensurate with experience and qualifications.
