Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys.
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.
Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.
• Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.
• Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
• Proactively identify and lead process improvement initiatives and Lean tools
SUPERVISORY RESPONSIBILITIES:
You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs.
In addition, one of the most important aspects of your job is to lead change at internet speed……innovation has made us the global company that we are today.
ADDITIONAL JOB ELEMENTS:
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
• Continual standing and/or walking
• Ability to work in construction /distribution environments that may be noisy, unlit, not air-conditioned
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
SKILLs REQUIRED:
• Direct management experience for employees and their performance
• Experience with performance metrics and process improvement (how, when, who)
• Candidates must be flexible to work weekends and/or overnight shifts regularly
Key job responsibilities
Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and
other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to
meet and exceed Business plan. Sets / clarifies requirements and expectations for Area
Managers.
• Measures performance, provides feedback, and holds Area Managers accountable for their
performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling
them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts
and among the network.
• Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP
Manager, and Other Sr. Ops. Managers, IT Manager) to build and secure support and resources
for projects and initiatives in his/her area, as well as providing needed support and resources
for other staff initiatives.
• Able to address operational and personnel issues affecting functional area.
• Surface issues with potential to affect multiple functional areas, along with ideas for solutions,
to Sr. Ops, General Manager and / or HR
We are open to hiring candidates to work out of one of the following locations:
Mumbai, MH, IND
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- 1+ years of performance metrics, process improvement or lean techniques experience
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