Associate - Knowledge Management, Clinical Operations

At Elanco (NYSE: ELAN) – it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability – the Elanco Healthy Purpose™ – to advance the health of animals, people, the planet and our enterprise.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

Position Description:

The Associate is a member of the Document Management team and is responsible for the execution of the Library Sciences processes and document management activities.  Library Sciences is ensuring the seamless availability of relevant external scientific tools and databases to all Elanco employees. Responsibilities include communicating information about the library resources and services to customers as required, resolving queries, and fulfilling requests. The Associate is responsible for procurement and maintenance of subscriptions and licenses for Elanco eLibrary (i.e., databases, journals, etc.). The Associate is also responsible for ensuring compliant use of published resources.

Additionally, the Associate will support Research & Development (R&D) document management initiatives by assisting in document migration projects and fulfilling document retrieval requests.  The Associate will work in close partnership with Procurement, Legal, IT, R&D, Regulatory and others.

The ideal candidate will have a global understanding of pharmaceutical industry content and usage needs, diverse information sources, copyright laws and compliance and general understanding of R&D documentation and archiving solutions. 

Functions, Duties, Tasks:

• Understand Elanco’s eLibrary catalog which includes various scientific tools and databases.
• Build relationships with external vendors and communicate customer needs efficiently.
• Manage and review subscriptions and licenses.
• Lead efforts to gather and evaluate content usage to determine change in the library subscription status.
• Review and fulfill customer requests related to Elanco eLibrary.
• Maintain vendor, resource, customer, and budget information.
• Work with Procurement and Payments teams to ensure timely approval and payment to the library vendors.
• Work with external vendors to ensure Elanco has appropriate library agreements in place.
• Assist Elanco users with order placement, approval, and escalation, as appropriate.
• Answer Copyright compliance-related queries as relevant.
• Ensure compliance with appropriate internal and external standards and policies .
• Work in close partnership with Procurement, Legal, IT, R&D, Regulatory and others.
• Participate in the Document Management activities by:

• Fulfilling document retrieval requests.
• Prepping pdfs using Adobe Pro and ISI toolbox.
• Assisting in metadata creation.

Minimum Qualification (education, experience and/or training, required certifications):

• Minimum of 2 years of experience working in R&D information management.
• Proven track record of working effectively and positively with internal and external business partners.
• Demonstrated ability to network effectively both internally and externally.
• Operational experience and process execution.
• Understanding of Scientific terminology
• Demonstrated analytical and problem-solving skills.
• Strong communication skills.
• Fluent in reading and speaking English.
• Microsoft Excel, PowerPoint, MS Word

Additional Preferences:

• Knowledge of Adobe Acrobat Pro DC, ISI toolbox, Vault systems.
• Knowledge about literature searching tools and copyright compliance.
• Demonstrated broad knowledge of the pharmaceutical industry.
• Global understanding of pharmaceutical industry content and usage needs, diverse information sources, copyright laws and compliance.
• Understanding of clinical and submission related documentation and document management systems.

Other Information:

• <10% travel
• This position requires on-site attendance 30 days per quarter.

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status