Overview Manage all admin and facilities related work for India HQ, unit and S&T offices including housekeeping, security, safety etc. The role is also responsible for end to end management of NPI workforce totalling to ~450 across HQ, units and plants. Responsibilities Manage all administrative activities (involving purchase/ procurement, housekeeping, safety, security, etc) while ensuring policy consistency/compliance for all admin work Plan & prepare monthly reports pertaining to finances required for maintaining office infrastructure and facilities Handle budgeting , tracking and cost control measures Monitor productivity & effectiveness of all infrastructure and facilities Manage security and access-control in partnership with the security contractor Supervise and train facility employees and contractors as needed (local supplies management, etc) Liaison and coordinate with various departments within the corporate office and all branch offices Establish and sustain systems/ processes to enable, monitor and track organizational events, employee travel and relocations across India Region Lead and manage various ongoing projects related to facilities management and cost optimization Negotiate and execute lease agreement with owners for Company Leased Accommodation for eligible Employees, as needed. Negotiate and implement Carlease for employees as per requirement of the eligible employees Ensure timely recruitment, payrolling and statutory compliance of outsourced manpower and also rigorously track budgets, headcount nos. Provide end to end travel solutions to employees in coordination with the TMC (Travel Management Company), e.g. visa arrangement, hotel contracting and productivity tracking, taxi tie up and availability management at PAN India level. Helpdesk services Health and safety services Emergency preparedness and response mechanism put in place Additional services (e.g. emergency medical support, family support, school admissions) Accident and Incident reporting and management Landlord compliance monitoring Cafeteria management Qualifications Facilities management experience in a high profile facility Knowledge of local laws and connect with local government authorities Strong interpersonal skills and ability to work in a team High organization skills in managing multiple tasks simultaneously Project Management capability for technically complex projects Ability to build strong internal & external relationships using effective verbal & written communication skills Excellent customer service by using independent judgment & personal initiative Differentiating competencies Demonstrate a broad perspective when solving problems & making decisions Balance competing priorities without losing momentum behind execution Quickly analyse complex problems to find actionable, pragmatic solutions Influence others through reasoning and relationships Perseverance to follow-up on actions based on various team projects Recognize & act on opportunities; adjust direction when situation warrants Work independently without regular direct supervision Anticipate issues and questions and provides effective solutions Build good connect with local authorities, hospitals, knowledge of FRRO process and requirement
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