JOB SUMMARY:
Mobility is responsible for the day- to-day service delivery of Mobility services in connection with assigned population of personnel traveling to various countries. Working as part of the Mobility Processing, the role demands that he/she will be required to collect complete documentation from assignees and handle any Mobility queries.
KEY RESPONSIBILITIES
- Performs day-to-day functions in support of Relocation, Tax Compliance and Immigration.
- Provide support and coordinate with travelers on the end to end of mobility/case management process - Pre-departure, On-arrival, destination services, extension and repatriation activities.
- Performs work independently within scope of established guidelines and practices. Consults with manager where clarification or exception to policy may be required.
- Supports administrative and project work in other areas of the process, as needed.
- Coordinates with the Company's global relocation and immigration vendors to ensure seamless delivery of services.
- Provides on-going administrative support to Global Mobility manager.
- Co-ordination and preparation of any immigration related documents.
- Management reporting and tracking assignments for required actions.
- Ensures customer Service Level Agreement (SLA) compliance and KPI quality performance level.
Qualifications and Experience
Education
- University degree or equivalent higher education qualification
Work Experience:
- 6 to 8 years of relevant experience in Global Mobility/Immigration field.
- Strong interest in mobility, solid understanding of case/assignment management and Immigration.
- Excellent problem solving, problem resolution & analytical skills
- A quick learner with the ability to comprehend and explain complex concepts to a variety of audiences.
- Excellent written and verbal communication.
- Organized with strong attention to detail.
- Ability to prioritize and handle multiple deadlines.
- Highly flexible and solution focused.
- Team spirit and autonomy.
- Advanced skills and knowledge of Microsoft Office suite.
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
