Customer Program Manager - India

Build the future of data. Join the Snowflake team.

As the Customer Program Manager, you will be responsible for managing project timelines and support execution of tactics related to the program.

In addition, you are expected to successfully collaborate with a variety of individuals and teams as well as manage numerous projects simultaneously, in a dynamic environment. The ideal candidate is a highly-organised, self-starter with a natural curiosity to learn and to explore.

JOB DESCRIPTION:

• Oversee activities and monitor project timelines
• Coordinate on ground activities and support sales and marketing activities as required
• Manage vendor onboarding, support raising POs, clearing invoices and other vendor related activities
• Develop and manage all internal communications related to the program
• Schedule and organize meetings with internal and external stakeholders
• Own all administrative and logistical activities
• Track all campaigns’ impact & ROI to determine the success 
• Coordinate across sales, marketing, sales engineering, professional services to track deliverables of the program
• Arrange the sourcing and distribution of promotional merchandise and equipment to various customers
• Researching costs for swag, venues, entertainment and supplier management
• Managing and maintaining the scheduling of meetings for multiple execs - sending calendar invites, tracking all requests to change meeting time/place/attendee, ensuring all details are up to date and accurate at all times
• Onsite management and delivery of events

REQUIREMENTS:

An ideal candidate will have:

• 5-8+ years of proven experience in program coordination
• Bachelor's Degree in, Marketing, Business Administration, or a related field
• Demonstrated success in coordinating with diverse cross functional teams both inside and outside the company
• Hands-on budgeting experience
• Attention to detail and good organizational skills a must
• Hands-on execution ability with effective project and time management
• Project management, prioritization, accuracy in performance, ability to anticipate the needs of sales
• Ability to maintain an optimistic, approachable, and proactive attitude
• Fluency in the English language
• Excellent skills in stakeholder management and communication to stakeholders