Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Description
As a Network Engineer, you will play a key role in developing and enhancing the Qualys global network infrastructure. As an award-winning public SaaS Company, we want to build a high-performing team to meet our growth challenges and do so consistently and excellently. The Network Engineer will be responsible for working on new and existing network-related operations and projects with key business groups and teams to perform key improvements over the longer term.
Primary Responsibilities:
* Operates and administers network management and security monitoring systems along with voice products and network application systems
* Identification and resolution of hardware, software, or architectural issues in any of the corporate networks supporting all Qualys sites and employees.
* Analyzing systems errors or anomalies, as well as specific network performance issues and/or error messages, to ensure maximum uptime and service quality
* Troubleshooting, in conjunction with Operations, Engineering, and QA teams, Web, API, and other system issues at a per-packet level via packet trace and sniffer analysis.
* Prepares and conducts technical briefings, training sessions, policy development, in-depth technical studies, and development of plans and specifications
* Knowledge of LAN/WAN/WLAN/SD-WAN systems to design and install IP networks.
* Designs and implements network solutions. Provides technical support to internal staff
* Handles technical issues and incidents through hands-on troubleshooting
* Liaise with customers, vendors, and other personnel for problem resolution
* Performs other duties as assigned
Experience/Skills/Knowledge Requirements:
* 3-5 years of work experience in the design, implementation, and support of Cisco Call
Manager/Unified Communications and related voice applications.
* Experience with VMWare Linux and integrating multiple voice platforms/architectures.
* Experience implementing technical standards, policies, procedures, and documentation.
* Excellent communication skills with the ability to communicate with tech and non-tech team users.
* Ability to manage and troubleshoot emerging IP-based VoIP and Conferencing
* Knowledge of network systems – switching, routing, 802.1x, RADIUS and TACACS
* Experience with routers, switches, firewalls, VPNs, SD-WAN, and wireless LAN controllers
* Knowledge about Change management and Change ownership
* Create and maintain network documentation, including technical drawings and Network inventory
Experience:
Nice to Have:
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