Knowledge Manager

Your Impact:

Our People & Places Solutions business – reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do – the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling the connection of people through all modes of transportation and providing access to technology – we're integrating a multitude of these solution elements to build the smart environments of tomorrow.Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow.

Jacobs is looking for a passionate and driven individual to join our dynamic Growth & Sales (G&S) team as a Middle East Region Knowledge Manager for the Peoples and Places Solutions (P&PS) line of business. This position will be within Sales Operations GID India and will work closely with the Middle East Sales Enablement Leader with a primary focus on Knowledge Management (KM) system and keeping Sales collateral up to date and available to the sales team and wider business. We are looking for a person with strong communication and leadership skills, a passion for knowledge and information management and with excellent English language ability. Your enthusiasm for working as part of a driven and disciplined team, with a motivation to overcome hurdles and obstacles to find solutions is essential to be successful.

·Ownership of the Knowledge Management Strategy and process within P&PS ME region

·Act as a Project Manager for ME knowledge Management initiatives

·Keeping P&PS ME Sales Site and other Knowledge base entries correct and updated.

·Assist in identifying gaps in content/information and work with the Sales Enablement Director to source, develop and subsequently maintain new content.

·Work with the global growth office team, regional Sales Enablement Directors, and other regional Knowledge Managers to drive forward global knowledge agenda, global consistency and use of common systems and participate in knowledge sharing.

·Promote continuous improvement in knowledge management including the automation of knowledge management tasks for futureproofing of Jacobs knowledge management.

·Participate and/or lead specific or regional knowledge management Initiatives with the global growth office – providing P&PS ME perspective and input.

·Performing KM-related training sessions and establish coaching, mentoring, shadowing for less experienced team member(s)

·Line management of P&PS knowledge management coordinators supporting the ME region

·Define processes for ME Knowledge Management team including:

oPQQ-SQ Support Service

oCollation of Project Descriptions / Proofs

oProposal Closeout Service

oKnowledge Centre Uploads (e.g. Project Descriptions, Sales Collateral)

oMaster CVs

oUpload of Awards to the Awards database

·Bring people together to share lessons, insights, best practice around key topics

·Produce regular KM updates/information bulletin

#ASIAIS

Here’s what you’ll need:

·10 years of knowledge management experience

·Experience of managing an efficient and intuitive information/knowledge management system for large and complex international organisations

·A passion for Knowledge Management and for improving knowledge/information management processes

·Strong interpersonal skills, culturally aware with the ability to communicate and build relationships with colleagues at all levels across global lines of business

• Excellent verbal and written communication in English

·Methodical, Resourceful, Tenacious, Flexible

·Able to multi-task, deal with complexity and prioritise effectively

·Quick and deliberate learner