Company Profile Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals. For further information about Morgan Stanley, please visit www.morganstanley.com. Reliability & Production Engineering Resiliency Engineering is a production-oriented discipline focused on improving service availability, latency, scalability, performance, and efficiency for technology products in Morgan Stanley. Our core infrastructure processes hundreds of millions of transactions and we serve assets of more than a trillion dollars daily. This role will be responsible for the design & implementation of the platform, and corresponding frameworks, application and gameday exercises, for testing critical applications at scale. If this scale resonates with you, come join us. Job Profile List the key job responsibilities in 5 - 6 points Candidates would be expected to perform the following roles: Work in a team to provide Systems Reliability Engineering and production management service to high-touch sales and trading system, fix and exchange connectivity Working alongside existing global and regional team members on a follow-the-sun basis. Monitor and respond to user-reported issues as well as infrastructure alerts promptly and professionally; ensure issues are tracked through to resolution. Proactively identifying and addressing system reliability risks Ensure efficient incident management, ensuring accurate communication to impacted groups and timely resolution. Facilitate root cause investigations and manage the implementation of corrective and preventative measures. Working closely with engineering/development teams to design, build, and maintain systems Represent the RPE organization in design reviews and operational readiness exercises for new and existing services. Ensure team knowledge is current and forward-looking. Respond to regulatory and compliance issues with urgency. Liaise with external technology vendors and exchanges to coordinate changes and resolve connectivity and market data issues. Review, execute, and verify production changes in strict accordance with procedures defined in chang documents. Take an active role in planned technology events, i.e. business continuity tests, ensuring recovery procedures are accurate and complete. Identify and drive opportunities to improve automation for the company; scope and create automation for deployment, management and visibility of our services.
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