Manager – Finance Systems Operations, GFOC

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Manager – Finance Systems Operations, GFOC

Principal responsibilities

• Understand stress testing framework i.e. process (technical solution), regulatory requirements for data purposes & systems.
• Establishing and building user confidence in robust production environments and excellence of GFOC support function
• Understanding of production system support tasks performed during Daily, Monthly, Quarterly and Year-end close.
• Understanding and interpreting the data calculations and validation within the application.
• Evidencing a proactive approach – it is fundamental for this role that all stakeholders are kept informed of the progress of issues raised towards resolution
• End to end understanding of the process within the agreed timelines or learning curve.
• The level of performance is in sync with the target set as per the SLA/KPI.
• Update/maintain the Process manuals and Standard Operating Processes.
• Partnering with the IT & Change team with various system updates and changes.
• Responsible for the coordination and governance of controls used in the system.
• Has the ability to standardize a process by suggesting the best practices.
• Idea and awareness of implementing various automation tools to reduce manual efforts.
• Demonstrates HSBC Values with utmost professionalism
• Governance of all issues encountered during production run and drive timely closure of all report failures / exceptions
• Collaborate with the Application /Infrastructure Support Team for any issues related to underlying infrastructure

• Working with Business Users / application owners / Finance change delivery / Finance IT for any business, infrastructure or application change to understand / assess upcoming changes
• Collaborate with the Application /Infrastructure Support Team during Change release
• Create UAT test cases and deployment support for small changes
• Act as an SME for the processes, and deliverables of the project.
• Understanding of DevOps Model and Agile methodology.