Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Key Responsibilities:

Solution Design and Development:

• Design, build, and configure applications using PEGA's low-code/no-code capabilities, including flows, UI (sections, harnesses), activities, data models, and integrations.
• Translate business requirements into technical specifications and implement them within the PEGA platform.
• Develop and implement reusable components, frameworks, and enterprise-specific solutions.

Business Process Management (BPM) Implementation:

• Work closely with Business Analysts and Stakeholders to understand and refine business processes.
• Model and implement complex business rules, service level agreements (SLAs), and routing logic.
• Optimize existing processes for efficiency and automation.

Integration Development:

• Integrate PEGA applications with other internal and external systems using various integration technologies (e.g., REST, SOAP, Kafka, database connectors).
• Develop and consume web services, and ensure secure and efficient data exchange.

Testing and Quality Assurance:

• Perform unit testing, integration testing, and support user acceptance testing (UAT) to ensure the quality and functionality of PEGA applications.
• Identify, debug, and resolve technical issues and defects.

Performance Optimization:

• Analyze and optimize PEGA application performance, identifying bottlenecks and implementing improvements.
• Ensure solutions are scalable and meet non-functional requirements.

Documentation and Best Practices:

• Create and maintain technical design documents, solution architecture diagrams, and deployment guides.
• Adhere to PEGA best practices, coding standards, and architectural guidelines.
• Participate in code reviews to ensure quality and adherence to standards.

Mentoring and Collaboration:

• Collaborate with cross-functional teams including Business Analysts, Architects, QA Engineers, and other developers.
• Mentor junior PEGA developers and share knowledge within the team.

Required Skills and Qualifications:

• Experience: 4+ years of experience in PEGA application development (Pega Certified Senior System Architect (CSSA) or Lead System Architect (LSA) certification preferred).
• Technical Proficiency:
  • Strong proficiency in PEGA Platform versions (e.g., 8.x).
  • Hands-on experience with PEGA PRPC (Pega Rules Process Commander) core features.
  • Experience with PEGA UI development (Pega Cosmos, UI-Kit).
  • Proficiency in database concepts (SQL) and experience with various database platforms.
  • Familiarity with web technologies (HTML, CSS, JavaScript) for front-end development within PEGA.
  • Experience with integration technologies (SOAP, REST, JSON, XML).
• Methodology:Experience with Agile development methodologies (Scrum, Kanban) and PEGA's DCO (Direct Capture of Objectives) approach.
• Problem-Solving:Excellent analytical and problem-solving skills with a strong attention to detail.
• Communication:Strong verbal and written communication skills, with the ability to articulate technical concepts to both technical and non-technical audiences.
• Teamwork:Ability to work effectively in a team-oriented, collaborative environment.

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Job Family Group: Technology

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Job Family:Applications Development

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Time Type:Full time

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Most Relevant Skills Please see the requirements listed above.

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Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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