PMO

About Sutherland: Sutherland is an experience-led digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 36 years, we have been entrusted with caring for our clients’ customers- a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design-thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud based platforms. We believe that the best relationships come from trust and value. In addition to delivering exceptionally engineered experiences, we help our clients improve their productivity, reduce costs, enhance customer loyalty, build additional revenues, reduce time-to-market and efficiently enter new markets. We also stand by our results. Sixty-one percent of our business is outcome based, ensuring our success is clearly tied to our clients’ success. We think that is pretty simple for our clients to understand, and it adds to trust and transparency. Today, over 60 percent of our revenues come from clients with us for more than 11 years. Forty percent of our revenues come from Fortune-50, and 56 percent from Fortune-500 clients. Our digital backbone spans 144 countries around the world, with 61 delivery centers across 19 countries, handling over 43 million transactions a month for approximately 70 clients. We are a team of 40K+ global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland.

Visit our website to know more about us

https://www.sutherlandglobal.com/ LinkedIn

https://www.linkedin.com/company/sutherland-global/

Location: Hyderabad

Position Type: Full-time

Responsibilities:

Project Coordination:

• Assist in the planning, scheduling, and coordination of project activities.
• Maintain project documentation, including project plans, schedules, status reports, and meeting minutes.
• Track project milestones and deliverables to ensure timely completion.
• Coordinate project meetings, including scheduling, agenda preparation, and minutes-taking.

Support PMO Processes:

• Responsible for tracking the revenue for R & E accounts with all the stakeholders.
• Support project managers in adhering to project management standards and guidelines.
• Contribute to the continuous improvement of PMO processes and procedures.

Resource Management:

• Manages resource utilization and provide reports to stakeholders as needed.
• Collaborate with RMG team for resource allocation/deallocation
• Collaborate with TAG team, provide TAG updates, and follow-up with TAG team for requests closure.

Qualifications:

• Bachelor's degree in business administration, project management, or a related field.
• Proven experience (6+ years) in project coordination or support roles, preferably in business operations / PMO function.
• Proficiency in project management tools and software (e.g., Microsoft Project, JIRA, SharePoint).
• Strong organizational skills with attention to detail and ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
• Knowledge of project management methodologies (e.g., Agile, Waterfall) is desirable.
• Project Management Professional (PMP) certification is a plus.

• Bachelor's degree in business administration, project management, or a related field.
• Proven experience (6+ years) in project coordination or support roles, preferably in business operations / PMO function.
• Proficiency in project management tools and software (e.g., Microsoft Project, JIRA, SharePoint).
• Strong organizational skills with attention to detail and ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
• Knowledge of project management methodologies (e.g., Agile, Waterfall) is desirable.
• Project Management Professional (PMP) certification is a plus.

Other Requirements:

• Ability to work independently with minimal supervision.
• Willingness to adapt to changing priorities and project requirements.
• Strong problem-solving skills and ability to think critically.
• Flexibility to work occasional evenings or weekends to support project activities.
• Commitment to upholding ethical standards and maintaining confidentiality.