Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].
Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies [NYSE: MMC]. For more information, visit www.oliverwyman.com.
Oliver Wyman is looking for a Presentation Studio Team Leader, based out of our Gurugram Office!
Please include a link to your portfolio in the CV before submitting
Weekend support is mandatory and working days will be Sunday-Thursday/Tuesday-Saturday or Saturday + Suday + any 3 days
The Opportunity:
The team leader is an entry level position for the management team. Team leaders have a strong knowledge of the core software, as well as a solid design and corporate branding experience to take ownership of work output and quality from their local Presentation Studio Team daily. As a part of the Presentation Studio management team, and the wider Oliver Wyman Group, the Team leader is a trusted advisor for colleagues with job-specific questions.
Their focus is on coaching and developing their team members by providing relevant feedback and creating a positive and productive work environment. As part of their role, Team Leaders are also expected to work on presentation requests and help coordinate more complex client requests regularly. They also work effectively with global Presentation Studio management on staffing and personnel decisions and the performance management and goal setting for all team members.
They must be able to demonstrate strong administrative skills and have an ability to plan staffing for several projects at once for Category 1 and 2 colleagues. A good understanding of Oliver Wyman specific and local/regional HC policies is important, and they should implement Presentation Studio processes consistently and contribute to their continued refinement.
The Team Leader has a developing network of stakeholder relationships and consistently communicates in an engaging and professional manner. They understand their local office needs and environment and gather feedback on a regular basis. They have a developing understanding of the Creative Studio’s place in the overall business and act as both liaison and ambassador for the Creative Studio when discussing project and business needs.
Team Leaders should be able to determine the individual strengths of the team members and further help develop their project ownership. They are responsible for delivering mid- and end-year reviews and goal setting for all team members. They should support the local team with mentoring and coaching to help them achieve their goals. Team Leaders are also the first point of contact for conflict resolution within the local team and with clients.
Key responsibilities of the role include:
Effectively communicate with stakeholders and Creative Studio colleagues to evaluate and prioritize requests.
Discuss current projects with team members and assist them where necessary.
Give advice to colleagues and clients in software, branding, layout and design.
Actively work on Presentation Studio requests on a regular basis
With the help and guidance of global Presentation Studio Management and HC to deliver the following core competencies:
Performance management including mid and end-year reviews.
Goal setting and coaching for local team.
Local compensation recommendations.
Manage time off, remote work and office policies while maintaining appropriate level of staffing.
Be a first point of contact for conflict resolution within the local team and resolve or escalate any conflict with stakeholders accordingly.
Understand and implement Presentation Studio processes and Oliver Wyman policies.
Act as an ambassador for the Creative Studio with stakeholders across the firm.
Have a growing network of stakeholder relationships (both internal and external), gather feedback on a regular basis and pass on relevant information to the Presentation Studio management.
Facilitate a collaborative and creative work environment for the team • Foster relationship between team members and ensure team building opportunities.
Provide guidance, support, and feedback to team members.
Recognize and reward outstanding performance.
Address performance issues and implement improvement plans when necessary.
Assist the team where necessary to solve client problems by translating requirements into appropriate solutions.
Escalate issues that affect the performance of the team and effectively solve any problems to ensure the team can operate well.
Promote Oliver Wyman culture, be an ambassador of the Oliver Wyman values and live them daily (role model), encouraging attendance of firm and department initiatives and events.
Skills and Attributes:
People management:
Feedback, training & development Be able to provide constructive feedback, mentor, inspire growth and creativity, and encourage collaboration.
Performance management Systematically manage performance, set annual objectives and deliver mid- and year end reviews.
Leadership skills:
Having and pursuing a vision for the team, leading through challenging times Communication and client service
Have strong interpersonal skills to negotiate and build relationships with other teams and stakeholders.
Be effective in conflict resolution.
Have good communication skills to convey department goals to the Presentation Design team.
Have developing presentation and public speaking skills to articulate best practices to stakeholders and team members.
Understanding of business priorities and decision-making:
Develop understanding of business priorities and how they translate in day-to-day decisions.
Make sound decisions that are in line with the business needs.
Problem-solving and implementation:
Ability to think critically, analyze situations, and develop creative solutions.
Create organizational and policy decisions that work for large groups
Branding and design skills:
Have strong knowledge of all Templates & Tools in the Presentation Studio, a solid understanding of the Oliver Wyman brand and a strong foundation of presentation design skills.
Technical skills:
Expert knowledge of MS Office as well as OW PPT tools and Presentation Studio toolkit and other business relevant software (Flourish, Datawrapper, Figma)
Institutional knowledge and networking:
Have a deep understanding of the organization and capabilities of the entire department and the relevant work processes and tools (workflow, i2, etc.)
Have a good understanding of the structure and purpose of the company and build up a network of go-to contacts.
Innovation and industry trends:
Have a keen eye and curiosity for emerging industry trends to keep ahead of the curve.
Why join us at Oliver Wyman?
At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!
We’re individuals who are self-starting, motivated, energetic, entrepreneurial about what we do.
We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us.
We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion.
We believe that to create a true meritocracy we need to remove artificial barriers to opportunity.
We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.
We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other’s time and are sensitive to how it is used. We are an output not input-based culture, have respect for people’s personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.
To learn more, please follow us on Facebook, LinkedIn or Twitter: OliverWyman. www.oliverwyman.com/careers.
Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
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