Process Mining Engineer - Celonis/ARIS-2400004328

JOB SUMMARY

• We are seeking a talented and passionate, senior individual to join Standard Chartered as the Associate Director, Process Mining Engineer in the Group Transformation Office (“GTO”).
• The Group Transformation Office drives and executes the overall strategic transformation agenda. The team works under the guidance of the Global Head, Transformation, Chief Transformation, Technology and Operations Officer and Transformation, Technology and Operations (“TTO”) MT. The office also collaborates closely with senior business and functional leaders across the Bank to build and drive the Bank-wide transformation.
• Operational Excellence (“OE”) Process Mining (“PM”) is an integral part of the Group Transformation Office, and this role provides thought leadership and steer to Bank-wide Operational Excellence efforts in close partnership with senior management. The role requires driving holistic change by coaching and empowering people through multiple levers including process taxonomy & constructs, process reengineering, structural changes, digitisation, policy streamlining, targets and tracking, training, and accountability.
• Specifically, this role will contribute to establishing the data engineering framework for digitizing process analysis and process improvement, directly involved in both the execution of lighthouse PM initiatives, as well as the development of a scalable, configurable, and robust data transformation machinery that will allow for PM to become an embedded practice across the bank. Contributing to a community of practice and PM engineering training curriculum, this PM engineer will role-model process-driven, end-to-end thinking and scalable data engineering practices.
• The Associate Director, Senior Process Mining Engineer is a global role based out of tbd.

RESPONSIBILITIES

Strategy

• Contribute to future evolutions of the process mining engineering framework 
• Review and adopt technological advances in large scale data management and engineering
• Partner with other functions to embed holistic process tracing in systems and operations across the bank to maximize process mining coverage and thereby achieve targeted efficiency outcomes 

Process Mining

• Strong Expertise on performing process mining using standard tools like Celonis, SoftwareAG ARIS or similar process mining tool
• Building a modular process mining data framework to maximize data transformation scalability, reuse, robustness, and performance
• Technical project delivery and ongoing maintenance of data pipelines
• Monitor ETL runs and optimize execution speed and robustness
• Embrace professional software development and large-scale data engineering practices
• Assimilate unknown process domain and terminology quickly
• Correlate process execution with underlying data traces; locate, explore and quality-assess
• Guide data scoping and technology toolset selection to streamline project delivery
• Collaborate with PM architecture for data quality and business volume validation 
• Develop data transformation procedures (e.g. PySpark) for large scale (100GB+) process mining data sets based on big data file systems (e.g. Hadoop, Delta Lake)
• Develop delta update methodology and procedures
• Validate information across multiple stakeholders and distil common threads and recommendations
• Mitigate risks and impediments for project delivery
• Nurture relationships, build network across key roles in business
• Reflect on impact of changes in data scope and/or analysis approach and mitigate related risk early

Community

• Contribute to PM community of practice (engineering angle)
• Run PM engineering training sessions