Project Specialist- Knowledge Management

ob title: Project Specialist- Knowledge Management

• Hiring Manager: Team Lead- Learning Management
• Location: Hyderabad/ Mumbai
• % of travel expected: Travel required as per business need
• Job type: Permanent and Full time

About the job

Our Team:

Sanofi Business Operations (SBO) is an internal Sanofi resource organization based in India and is setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, and R&D, Data & Digital functions​. MedHub strives to be a strategic and functional partner for tactical deliveries to Medical, HEVA, and Commercial organizations​ in Sanofi, Globally.

Main responsibilities:

The Project Specialist, Specialty Care Research Library (SCRL) position will support the Go-To-Market Capabilities (GTMC) organization and manages subscriptions/licenses and provides resource guidance.   This position facilitates access to syndicated/secondary research for Specialty Care and collaborates with the R&D Library (aka KM&L) on shared resources.  Additionally, the role provides support to the team of Library professionals who leverage these resources to answer business questions for internal Specialty Care clients.

• People: (1) Performs independently while being a good team player (2) Agile with a growth mindset; leads and embraces change and innovation and strives for efficiency and business improvements; is comfortable working in ambiguity.

• Performance/ Process: (1) Support subscription lifecycle management with activities not limited to generation, review, routing, approval, archive, execution, and renewal or cancellation of subscriptions (2) Handle billing in a timely manner (3) Organize existing collection of secondary research and related services and maintain updated MS Teams site with all supporting documentation (4) Work closely with clients and Library team to manage allocation of licenses/seat across subscriptions and record shifts (5) Conduct regular checks and updates on subscription licenses/seats (6) Assist with project management database and gather metrics on support to client groups (7) Help the Library team implement plans to promote service offerings and increase visibility of premium resources (8) Support delivery and implementation of resource training and awareness to clients (9 )Assist the Library team with client requests as needed

(10) Monitor issues & trends in the information industry and coordinate implementation of process improvements

• Stakeholder: (1) Experience and ability to build effective working relationship and collaborate with different stakeholders (2) Utilize input from leadership and team members to plan, develop, customize and implement appropriate materials, instructional content, and delivery mechanisms to achieve maximum Knowledge Management results depending on the audience and functional group (3) Partner with Subject Matter Experts to ensure consistent delivery of Knowledge Management Deliverables

About you

• Experience: 3+ years of Experience  – the life science industry / 3+ years of relevant experience.
• Soft skills: Stakeholder management; communication skills; and ability to work independently and within a team environment; Good Communication Skills
• Technical skills: Library Management
• Education: Bachelor’s Degree in Library & Information Science, Business & Pharmacy/scientific mix, or related field
• Languages: Excellent knowledge of English language (spoken and written)

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!