Salesforce QA

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission -critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewWould you like to become a part of a company that uses the newest technology platforms in communications, software, video and services? Do you want to work with people who help save other people’s lives? Do you consider yourself to be a creative thinker and complex problem solver? If the answer is yes, join our rapidly expanding IT team.
Our IT organization isn’t just here to support our business. We’re here to reinvent it – by changing the way our customers, partners and employees interact with our company. To do that, we’re looking for people who bring great ideas and who make our partners’ ideas better. Intellectually curious advisors (not order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change, but who accelerate it.
Job Description

As the Salesforce QA, you will be a key member of the Motorola Solutions IT team that supports the Company’s Global Sales division. You will be working closely with our business partners to understand the requirements and ensure the appropriate level of test quality is incorporated into the Salesforce implementations. The successful candidate will demonstrate attention to detail, highly collaborative skills, exhibiting excellent problem solving, organizational and interpersonal skills. 

Key Responsibilities

• Responsible for testing effort for multiple projects and Salesforce enhancements using onshore/offshore models.

  
  

• Responsible for generating test artifacts including test scenarios, test scripts, test execution status progress reports and defect reports. 

  
  

• Work closely with the test lead, product owners and business analysts to understand the business requirements, conduct necessary testing and communicate test results. 

  
  

• Identify opportunities for automated testing and take a lead on migrating manual test cases to automated scripts. 

  
  

• Work with the DevOps team and incorporate automated testing into the CI/CD build process to ensure code quality is maintained right at the source. 

  
  

• Work closely with the production support team and assist in replicating the production issues in non-production environments and ensure the test quality is maintained in emergency fixes. 

  
  

• Proactive testing approach and ensure the right level of load testing/performance testing is conducted for high impact changes.

  
  

• Maintain and communicate QA metrics to internal and customer stakeholders via metrics reports with transparency.

  
  

Preferred Experience and Skills

• Minimum of 6+ years of experience in a QA capacity.

  
  

• Minimum 2+ years of hands-on experience with Salesforce platform.

  
  

• Experience working in Jira.

  
  

• Preferred experience in automation testing

  
  

• Excellent communication skills.

  
  

• Understanding of test automation framework design models and best practices.

  
  

• Experience in large-scale software deployments that involves multiple interconnected systems.

  
  

• Understanding of Agile/Scrum methodology and working experience in an agile environment.

  
  

Basic Requirements

• Minimum of 6+ years of experience in a QA capacity.

  
  

• Minimum 2+ years of hands-on experience with Salesforce platform.

  
  

• ​Experience working in Jira.

  
  

• Experience in Provar automation tool is a huge plus

  
  

• Flexible working in onshore/offshore models.

  
  

Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperiencedReferral Payment PlanNo

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.