Job Title:
Site Reliability Engineer II
Overview:
Overview
The Enterprise Monitoring team is looking for a Reliability Engineer II to drive our Application Performance Monitoring and Digital Experience Monitoring strategy forward, by consistently innovating and problem-solving. The ideal candidate is passionate about Site Reliability Engineering, highly motivated, intellectually curious, analytical, and able to maintain a dual focus on strategic projects and real-time operational needs.
Role
In this position, you will:
• Provide day-to-day usage and configuration support for monitoring tools for internal customers
• Create and update detailed technical documentation
• Partner closely with technical leads and other engineers as needed
• Discuss specific needs with internal customers and management
All About You
The ideal candidate for this position will have:
• Experience with one or more application performance management tools such as Dynatrace, AppDynamics, Datadog, etc.
• Specific familiarity with Dynatrace strongly preferred
• Ability to confidently navigate a Linux environment
• Ability to use and revise basic automation scripts in a language like Python, Perl or bash
• Ability to participate in an on-call rotation for off hours emergency support
• Familiarity with foundational distributed application concepts
• Familiarity with synthetic end-user monitoring of web application availability and performance, using tools like Dynatrace, Datadog, New Relic, Pingdom, etc.
• Familiarity with container orchestration systems like Kubernetes (K8s) and public cloud platforms like Amazon Web Services (AWS) and Microsoft Azure
• Strong communication skills to explain technical concepts clearly and succinctly
• Time management skills to balance a workload consisting of both new build work and day-to-day operational maintenance
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