Job Summary

Synechron is seeking a Site Reliability Engineer (SRE) to improve the reliability, scalability, and performance of cloud-native systems. This role supports production operations through AWS infrastructure management, containerized workload operations, CI/CD enablement, observability, and incident response. The position contributes to business goals by improving availability, reducing operational risk, and supporting cost-efficient system performance.

Software Requirements

Required

• AWS: strong hands-on experience with EC2, ECS/EKS, IAM, VPC, ALB/NLB, Route 53, S3, CloudWatch

  
  

• Docker

  
  

• Container orchestration using EKS/Kubernetes or ECS

  
  

• CI/CD using GitHub Actions, Jenkins, or Azure DevOps

  
  

• IaC using Terraform or CloudFormation

  
  

• Observability tools: CloudWatch, Prometheus/Grafana, ELK/OpenSearch, X-Ray

  
  

• Automation using Python and/or Bash

  
  

• Linux system administration and troubleshooting

  
  

• Networking knowledge covering DNS, TCP/IP, TLS, security groups, NACLs

  
  

Preferred

• Experience with CloudFront, RDS, ElastiCache, ASG

  
  

• Blue/green and canary deployment strategies

  
  

• Artifact management and release approval workflows

  
  

• Vulnerability scanning and secrets management tools

  
  

Overall Responsibilities

• Define and maintain SLOs, SLIs, SLAs, and error budgets

  
  

• Build and manage AWS infrastructure for scalable, highly available systems

  
  

• Operate containerized services using Docker and ECS/EKS/Kubernetes

  
  

• Implement and optimize CI/CD pipelines and deployment strategies

  
  

• Establish observability through metrics, logs, and traces

  
  

• Automate infrastructure and operations using IaC and scripting

  
  

• Manage incident response, runbooks, root-cause analysis, and remediation

  
  

• Drive performance tuning, capacity planning, and cost optimization

  
  

• Implement security best practices across infrastructure and deployments

  
  

• Partner with development teams to improve reliability by design

  
  

Technical Skills (By Category)

Programming Languages

Essential: Python, Bash
Preferred: Scripting for operational automation and diagnostics

Databases / Data Management

Essential: Operational familiarity with RDS and ElastiCache in production environments
Preferred: Performance tuning and availability planning for managed data services

Cloud Technologies

Essential: AWS including EC2, ECS/EKS, IAM, VPC, ALB/NLB, Route 53, S3, CloudWatch
Preferred: CloudFront, Auto Scaling Groups, advanced cost optimization practices

Frameworks and Libraries

Essential: Docker, Kubernetes/EKS or ECS
Preferred: Reliability patterns such as circuit breakers, retries, backoff, health checks

Development Tools and Methodologies

Essential: CI/CD, Terraform or CloudFormation, monitoring and alerting, incident response, Linux troubleshooting
Preferred: Blue/green and canary deployments, release engineering improvements

Security Protocols

Essential: Least-privilege IAM, SSL/TLS, secrets handling, vulnerability awareness
Preferred: Automated scanning, policy enforcement, and remediation workflows

Experience Requirements

• 7+ years of experience in SRE, DevOps, or Cloud Operations

  
  

• Experience owning production infrastructure and reliability outcomes

  
  

• Strong experience with AWS, Docker, orchestration, CI/CD, IaC, and incident response

  
  

• Experience improving MTTR, availability, and operational efficiency

  
  

• Equivalent experience in related production engineering roles will also be considered

  
  

Day-to-Day Activities

• Maintain AWS environments and containerized services

  
  

• Monitor system health, alerts, logs, and traces

  
  

• Improve deployment pipelines and release reliability

  
  

• Participate in incident response, troubleshooting, and postmortems

  
  

• Update runbooks, dashboards, and automation scripts

  
  

• Work with Dev, QA, and Security teams on resilience and operational readiness

  
  

• Join standups, planning sessions, reviews, and reliability discussions

  
  

Qualifications

Required

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field
  or equivalent practical experience

  
  

Preferred

• AWS, Kubernetes, Terraform, or cloud operations certifications

  
  

• Ongoing learning in reliability engineering, security, and performance optimization

  
  

Professional Competencies

• Strong analytical and problem-solving skills

  
  

• Clear communication and effective documentation

  
  

• Collaboration across engineering, QA, and security teams

  
  

• Ability to prioritize operational work and planned improvements

  
  

• Adaptability in production and incident-driven environments

  
  

• Focus on reliability, efficiency, and continuous improvement

  
  

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT
 

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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