At Franklin Templeton, we’re driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we offer opportunities not only to help you reach your potential but also to contribute to our clients’ achievements.
Come join us in delivering better outcomes for our clients around the world!
The Operations Consultant will be responsible for leading and participating in continuous improvement initiatives and projects. When necessary, this position provides production support by analyzing and troubleshooting production issues and assisting in the day-to-day operations.
Project Participation:
Lead and/or support operational business process improvements and initiatives related to functional business unit
Develop and define requirements, solution design, testing and training, throughout the project lifecycle
Ensure all department staff are engaged throughout the process and prepared for deployment
Leading and/or supporting testing activities, related to a new project or any initiatives
Lead team meetings, address issues, and drive team to complete activities timely
Address and/or escalate when needed, issues are preventing the team from moving forward
Provide training & overviews to support upcoming changes, to ensure staff are aware and prepared for the changes
Project Support:
Providing weekly updates on project status’, upcoming milestones, issues or items requiring attention and related mitigation plans
Coordinating with all end users impacted by the initiative – ensure full understanding and testing in a timely manner, well in advance of deployment
Coordinate and/or provide training on new activities being deployed into production
Production Support:
Research production issues independently and with minimal guidance
Liaise with FTT to seek and/or validate solutions
Conduct testing, when needed, including defining and executing test cases
Escalate issues to supervisor, when appropriate
Provide subject matter expertise on activities impacting production issues and support needs
Process Improvement
Drive for solutions by constantly looking at reducing risk and streamlining processes
Suggest and/or support new ideas to promote efficiency and reduction of risk
Follow-through on activities required to implement approved ideas
Creating and generating regular & ad-hoc metrics for functions being performed
Stay current on industry emerging issues, market initiatives and legislation
Keep team members informed on issues, solutions and progress, to leverage staff in other sites and groups, to ensure global coverage and support
Act as business continuity back-up and participate in exercises as necessary
Solid understanding of all security types, account & settlement reference data
Bachelor’s degree in accounting, finance or economics preferred or 3-5 years’ experience in financial services/securities processing
Proficient with Microsoft Office applications
Proficient in FTS applications
Strong knowledge of FTI’s internal systems
Excellent verbal and written communication skills
Work Shift Timing - 2:00 PM - 11:00 PM IST
Experience our welcoming culture and reach your professional and personal potential!
Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.
Hear more from our employees
By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered.
Highlights of our benefits include:
Professional development growth opportunities through in-house classes and over 150 Web-based training courses
An educational assistance program to financially help employees seeking continuing education
Medical, Life and Personal Accident Insurance benefit for employees. Medical insurance also cover employee’s dependents (spouses, children and dependent parents)
Life insurance for protection of employees’ families
Personal accident insurance for protection of employees and their families
Personal loan assistance
Employee Stock Investment Plan (ESIP)
12 weeks Paternity leave
Onsite fitness center, recreation center, and cafeteria
Transport facility
Child day care facility for women employees
Cricket grounds and gymnasium
Library
Health Center with doctor availability
HDFC ATM on the campus
Learn more about the wide range of benefits we offer at Franklin Templeton
Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.
Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.
اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.