Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
Job Description:
As an Application Sr. Analyst, Supply Chain planning, in the Kalypso Oracle Practice based in Pune, India, you will work on a globally based team supporting Oracle Cloud projects for clients primarily in the US and EMEA. You will work with global clients, helping them apply leading practice integration solutions to their Oracle Cloud implementations. Our focus is on helping clients extract business value from the Oracle Cloud Supply Chain solutions, not just on making the technology work. In this hands-on role, you will help deliver Oracle Cloud solutions for a diverse set of clients in industries such as Manufacturing, Life Sciences, High Tech, Consumer Goods, and Retail. You will also help grow the practice by mentoring and leading junior members on the team and guiding them on leading practices in the implementation of Oracle Cloud Solutions.
Key Responsibilities & Activities:
- Work on New implementation, Upgrade and Managed Services projects for Oracle Cloud SCM / VCP modules for global clients
- Perform user requirements analysis; facilitate business process design sessions, identify gaps, issues and report risk areas as part of an implementation team
- Preparation of required project documentation: - requirements document, functional specifications, test cases etc.
- Facilitation of as-is and to-be business process discussions with customer as subject matter experts
- Deliver high level presentations to audiences ranging from executives to business users
- Demonstrate technical knowledge for software implementations including activities around data mapping, conversion validation, system and security configuration, user acceptance testing, and system integration testing
- Hand-holding business users as part of CRP, UAT and Go-Live
- Respond quickly and effectively to resolve customer tickets and issues
- Keeps abreast of the latest technologies, releases, and considers how new features and functionality may be used to solve challenges in the business areas
- Support sales/pre-sales team in answering RFP and developing POCs for prospect clients
- Lead internal and external client facing projects as needed
- Ensure meeting production SLA`s and KPIs while working on Support / MS projects
- Support end-user application queries, daily plan runs/collections etc.
- Flexible to adjust working hours to support customers across various time zones
- Assist in developing training materials and conduct internal as well as client trainings as needed
- Support other associates/colleagues in their learning and mentoring.
- Learn other applications as required
- Travel readiness at short notice for short duration
- Must possess excellent organizational, interpersonal, oral and written communication skills
- Produce high quality deliverables and represent Kalypso in an honourable, professional manner
Skills and experience
- EXPERIENCE: 3 to 5 Years
- This position typically requires 5+ years professional supply chain software implementation experience (Oracle strongly preferred) which includes 3+ years hands-on experience implementing two or more of the following Oracle Cloud Supply Chain modules – Demand and Supply Planning (REQUIRED), Order Management, Global Order Promising, Backlog Management, Manufacturing, Inventory Management, Production Scheduler
- Typically requires a min of 3+ years' experience leading Oracle Cloud Supply Chain Implementation teams in a client facing role (Cloud experience is specifically required).
- Application subject matter expert for Oracle Cloud Supply Chain Planning (SCP)
- Good to have certifications in any of above Oracle Cloud modules
- Hands-on with FDBI / ADFdi data load process and ability to help technical team in resolving data errors
- Good SQL, PL/SQL knowledge
- Good understanding of Cloud paradigms and models such as IaaS, PaaS and SaaS
- Hands-on experience with BI Publisher reports will be a plus
- Ability to support and lead offshore development work for implementation projects
- Experience working on large projects in multi-team environment will be a plus
- US customer exposure is a must
- Customer service focus and experience working with multiple customers concurrently
- Knowledge and experience in creating and working on Oracle SRs (Service Request)
- Experience in using helpdesk software
- Self-starter and creative problem solver
- Strong MS Office skills – Excel, PowerPoint, Word documents
- Strong client interfacing skills
- Excellent verbal and written communication skills
- B.E. / B.Tech. / MBA / MCA from reputed India College (or University) with first division (more than 65% or 6.5 CGPA)
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