Requirements:

• Hands-on experience in wired networking protocols including VLAN, IP, STP, TCP/UDP, VRRP, OSPF, BGP, MPLS, IS-IS, SPBM

OR

Hands-on experience in Enterprise Wireless LAN testing and validation.

• Solid understanding of network security concepts such as AAA (Authentication, Authorization, Accounting), 802.1X, VPN, Captive Portal, IPsec, and Firewalls.

• Strong knowledge of network infrastructure services including DHCP, DNS, RADIUS, LDAP, SSH, and Certificate Authorities. 

• Hands-on experience with cloud platforms such as AWS, Azure, or GCP. 

• Strong understanding of cloud-native and distributed systems (microservices, APIs, service communication).

• Experience with containerization and orchestration technologies such as Docker and Kubernetes. 

• Strong knowledge of cloud middleware like RabbitMQ & Kafka.  

• Proven expertise in triaging, reproducing, and resolving complex customer or field issues in large-scale or production environments.

• Familiarity with observability tools (metrics, logging, tracing) such as Prometheus, Grafana, ELK, or Loki.

• Strong root cause analysis (RCA) skills across networking, application, OS, and cloud layers.

• Experience in building or using AI & automation tools for debugging, log analysis, and issue resolution.

• Strong programming & debugging skills in Python, Java, or similar languages. 

Good to have:

• Familiarity with traffic generation tools such as Ixia or Spirent. 

• Knowledge of virtualization technologies such as ESX and Hyper-V. 

• Good communication and collaboration skills to work across development, QA, SRE, and support teams. 

• Relevant certifications (CCNA, CWNA/CWSP, CompTIA Security+, or cloud certifications)