Overview:
At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun.
As a Supply Chain Executive, you will be responsible for building and executing processes/steps defined for seamless execution of Packaging Design/Optimization programs, impacting supply chain cost and Customer experience for IN Market place through data driven and stakeholder management activities.
• Excellent analytical and statistical skills
• Problem solving through data driven approach
• 4+years of experience with supply chain and process understanding of AMZ
• Excellent written & verbal communication skills including writing skills in Word, Power point, and Excel
• Bachelor’s degree or higher.
• Ability to travel frequently (5-10%)
Key job responsibilities
• Handled Internal & External customer escalations without any dependencies, through data driven approach, (Excel and SQL query writing skills)
• Demonstrate invent and simplify the process and create SOPs for tickets that follow a pattern and recommend scalable solutions, create DWP reports
• Perform root-cause analysis in any areas of significant failures (e.g Box web PP, FC escalations, Box Configurations, Internal Testing Lab queries, in a timely manner
• Update or develop documentation on processes that are critical to success of your function
• Candidate should be very analytical and be able to justify decisions and approaches with data
• Candidate should be able to deal with a high degree of ambiguity
• Candidate should be able to take a complex problem and break it down to smaller solvable problems
• Candidate should be able to define a logical and step by step approach to achieving a goals on packaging design and network damages
• Candidate should be comfortable with processes at FC and process design/analysis of Internal Testing Labs dashboards, Box Data, %Air in box
• Candidate should have the ability to influence without authority and do so by using data and facts,
• Candidate should be able to deal with varied stakeholders and earn their trust.
• Macro and SQL hands on experience will be a must
About the team
We are a high performance team working closest with the customer.
We are open to hiring candidates to work out of one of the following locations:
Bengaluru, KA, IND
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience in an operational role
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