Technician III, Lab Management

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
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Why Ciena:

• We are big proponents of life-work integration and provide the flexibility and tools to make it a reality with remote work and potentially, part-time work.
• We believe an inclusive, diverse and barrier-free work environment makes for empowered and committed employees.
• We recognize the importance of well-being and offer programs and benefits to support and sustain the mental and physical health of our employees and their families and also offer a variety of paid family leave programs.
• We are committed to employee development, offering tuition reimbursement and a variety of in-house learning and mentorship opportunities.
• We know that financial security is important.  We offer competitive salaries and incentive programs, RSU’s (job level specific) and an employee share option purchase program.
• We realize time away to recharge is non-negotiable.  We offer flexible paid time off!
• Great work deserves recognition. We have a robust recognition program, with ongoing and enhanced awards for exemplary performance.

How You Will Contribute:

Ciena’s labs are filling with new high tech equipment all the time.  We need a responsible individual to join our team and help us to install various types of nodes for Packet Network and optical transport and switching functions and provide prompt support to development/test Engineers. Requirements include IT or Diploma in Electronics and Communication Engineering with 5 + years of experience in Lab support role.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Attend to service requests from lab users from R&D teams for day-to-day lab activities.
• Maintain the IP sheet of nodes and equipment’s.
• Successfully install and commission the received gear as per agreed timeline.
• Setting up test equipment and their periodic calibration. Equipment such as traffic generators, jitter analyzers, oscilloscopes, attenuators, etc.
• Operating thermal chambers
• Enforce Ciena policies for proper use of the lab.  Includes ESD procedures, keeping the lab clean and organized, etc.
• Coordination for the shipments of equipment and materials.
• Inventory management with periodic physical inventory scans and support in Audits.
• Ensure fibers cables are properly maintained & are properly tested for losses prior to usage.

SKILLS

• Familiar with all the work of installation for Telecom equipment’s and making cable assemblies.
• Exposure on SDH/SONET /OTN technologies from fiber port management point of view.
• Self-motivated, must be able to work independently to prioritize activities and set functional goals/objectives.
• Able to prioritize and handle multiple tasks simultaneously.
• Able to coordinate with team members to achieve planned business results.
• Attention to details to ensure data completeness and accuracy.
• Must have computer proficiency and be well versed in MS Office – Excel, Word.
• Be comfortable working in a global organization.
• Background in Lab support role is a plus.

What Does Ciena Expect of You?

• Initiative – you’re a self-starter who works with limited direction and is committed to delivering against aggressive deadlines.
• Agility – you are readily able to make key decisions and manage competing and ever-changing account priorities and largely driven by the software development process.

• Communication expertise – you have the ability to influence and tailor your message and ideas to the audience to ensure understanding and consensus.
• The flexibility to work independently and as part of a broader team – you thrive in a multi-disciplinary team environment, but are comfortable working independently as required.
• Relationship builder – with an ability to influence, you’re able to get work done through others.
• A commitment to innovation – you keep abreast of the market and competitive developments and are always keen to formulate new ideas and problem solve.

The Must Haves:

• Diploma / Bachelors in Electronics and Communication Engineering or relevant work experience.
• 5+ years of experience in manufacturing or design lab for installation of equipment’s and managing power of rectifiers.
• Excellent Problem-Solving skills.

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