POSITION TITLE: Territory Manager BUSINESS : F&B REPORTS TO: District Manager/Zonal Manager POSITION PURPOSE: Territory Manager will be primarily responsible for Business Development and Key Account Management in Hospitality/ Food Service Domain. RESPONSIBILITIES: Job Description – Territory Manager, Food & Beverage, Business Unit To deliver sales growth in defined territory by means of business development in Food and Beverage manufacturing units particularly (Beverage, Brewing, Processed Food, Dairy & Pharmaceutical plants) Retaining existing customers by means of over delivering on service and cost SLA’s Hunting for new accounts and plants in assigned territory through cold calling Increasing share of wallet by cross selling entire Diversey cleaning and hygiene range of products in assigned plants Understanding customer needs and pain points to develop relevant proposal articulating Diversey value proposition around total cost of operation (TCO), ROI and cleaning efficacy Appoint distributors to increase reach and coverage to all plants in the assigned territory Maintaining all the basic sales function of the territory (escalation management, distributor secondary sales tracking, inventory planning) Timely collection of payments Carrying out trials to validate cleaning efficacy and to prove TCO commitments Providing basic customer service in plants through technical support on cleaning and hygiene protocols Maintaining regular service visits /reports Meeting at least 3 customer for business development daily Building strong customer relationships based on trust and by delivering exceptional value to Plant Heads, Production manager, Quality Manager, Maintenance staff and Utility Manager at plants Active participation in weekly team meetings, reviews and training sessions Required Skills/ Qualifications Good communication skills with an ability to articulate their view point succinctly and convincingly BE or masters in science (preferably chemical), Food tech/ Dairy Tech Basis knowledge on chemistry Learning agility and ability to put subject knowledge to use Problem solving attitude Good presentation skills and working knowledge of Microsoft – power point, excel & word Strong team player Water treatment knowledge would be of added advantage
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