Amazon’s vision is to be Earth’s most customer-centric company; to build a place where people can come to find and discover anything they might want to buy online.
Amazon’s diverse online business requires VAT filings in a number of jurisdictions across Europe and creates specific VAT compliance obligations relating to third parties (3P) that sell via our websites. These 3P obligations are the responsibility of the European VAT Compliance & Controllership team (VAT C&C) which is located primarily in London and Bratislava.
The ideal candidate is a motivated self-starter that can work independently in a fast paced, ambiguous environment with limited supervision. The candidate must be a fast learner, who can quickly absorb the nuances of Amazon’s varied payment offerings, its risks, internal systems, and regulatory requirements. The candidate should demonstrate high analytical ability in decision making and excellent written communication.
Basic/Preferred Qualification:
• In charge of managing a team of ~10-12 Investigation specialists/Analysts who investigate buyer, and/ or seller transactions on Amazon.com platforms and take appropriate actions based on processes, tools and high-judgment decisions.
• Minimum of 2+ years’ experience in owning and leading operations as well as projects/initiatives
• Minimum of 1.5+ years’ experience in managing people
• Proven capability to work and analyze big-data
• Manage and prioritize workload and work towards multiple deadlines
• Demonstrated business acumen while influencing and managing cross-functional relationships
• Advanced proficiency in Microsoft Excel • MS Office
• Any large-scale data mining and reporting tools
The incumbent is required to demonstrate performance in the following areas:
• Metrics, by consistently leading their team to meet and exceed service levels and targets in reducing bad debt and maintain the performance and metrics of all team members, and help the team to deliver results at the expected levels.
• Regularly reports out team’s performance against goals and action plans taken and drive performance based on them
• Coaches his team members individually and periodically on performance on metrics as well as career aspirations
• Accountable for performance management, increased availability and adherence, and retention strategies
• Acts as primary point of contact for on-the-floor issues related to VAT investigations
People Development, by ensuring that the manager connects with the investigators and identifies the next steps for employee growth.
• The manager would be responsible for people engagement, identifying training needs and accordingly upskill. Responsible for creation of a roadmap/development plan based on improvement areas and career aspirations and track adherence.
• Possess ability to recruit excellent team members into their team and Amazon. Reward strong performers and manage up or out weak ones.
• Process Improvement, by using his exposure to his team’s performance and then highlighting areas for creation of new metrics, tools, participating in root cause analysis and reporting out to the appropriate audience.
• Candidates from Bangalore
Key job responsibilities
Key job Responsibilities:
• Working within the EMEA VAT C&C team:
• Manage, hire and develop direct reports
• Manage and control access of 3P sellers to Amazon marketplaces based on VAT compliance status and requests from tax authorities.
• Own and lead 3P Compliance initiatives
• Work close with various business stakeholders, provide reporting metrics to senior leadership
• Provide transactional and other data to tax authorities in respect of 3P sellers;
• Assist with VAT registrations across various jurisdictions.
We are open to hiring candidates to work out of one of the following locations:
Bangalore, KA, IND
Basic/Preferred Qualification:
• In charge of managing a team of ~10-12 Investigation specialists/Analysts who investigate buyer, and/ or seller transactions on Amazon.com platforms and take appropriate actions based on processes, tools and high-judgment decisions.
• Minimum of 2+ years’ experience in owning and leading operations as well as projects/initiatives
• Minimum of 1.5+ years’ experience in managing people
• Proven capability to work and analyze big-data
• Manage and prioritize workload and work towards multiple deadlines
• Demonstrated business acumen while influencing and managing cross-functional relationships
• Advanced proficiency in Microsoft Excel • MS Office
• Any large-scale data mining and reporting tools
The incumbent is required to demonstrate performance in the following areas:
• Metrics, by consistently leading their team to meet and exceed service levels and targets in reducing bad debt and maintain the performance and metrics of all team members, and help the team to deliver results at the expected levels.
• Regularly reports out team’s performance against goals and action plans taken and drive performance based on them
• Coaches his team members individually and periodically on performance on metrics as well as career aspirations
• Accountable for performance management, increased availability and adherence, and retention strategies
• Acts as primary point of contact for on-the-floor issues related to VAT investigations
People Development, by ensuring that the manager connects with the investigators and identifies the next steps for employee growth.
• The manager would be responsible for people engagement, identifying training needs and accordingly upskill. Responsible for creation of a roadmap/development plan based on improvement areas and career aspirations and track adherence.
• Possess ability to recruit excellent team members into their team and Amazon. Reward strong performers and manage up or out weak ones.
• Process Improvement, by using his exposure to his team’s performance and then highlighting areas for creation of new metrics, tools, participating in root cause analysis and reporting out to the appropriate audience.
• Candidates from Bangalore
Key job Responsibilities:
• Working within the EMEA VAT C&C team:
• Manage, hire and develop direct reports
• Manage and control access of 3P sellers to Amazon marketplaces based on VAT compliance status and requests from tax authorities.
• Own and lead 3P Compliance initiatives
• Work close with various business stakeholders, provide reporting metrics to senior leadership
• Provide transactional and other data to tax authorities in respect of 3P sellers;
• Assist with VAT registrations across various jurisdictions.
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