Coordinator Sales

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!

talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Role Summary

Responsible for improving the dynamic productivity by having strong communication skills to deal with customer queries and adapting on transmission methods optimization and documentation.

What's On Your Plate?

• Coordinate and collaborate with other department for sales related matters (Logistics).
• Train and on-board vendors.
• Resolve Technical issues on time for vendors (location, vendor portal, 9cookie.etc).
• Monitor the status of vendor to make sure all systems are running smoothly.
• Partner support in different ways such as (emails, phone, remote control).
• Update and monitor the closed vendors.
• Manage quality account of the vendors, ensuring continuous partner relationships and resolve operations  issues between partner vendors, users/partner vendors and users.
• Maintain accurate records of all sales and prospecting activities including:
• Follow-up activities.

- Transmission methods reports.

- Provide reports on training requests.

• Fresh Graduated - 2 years full-time job in the same field
• Communication Skills
• Customer Service Skills
• Problem Solving Skills
• Interpersonal Skills
• Presentation Skills
• Meet deadlines and be flexible in working etc.