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    إنتهت صلاحية هذا الإعلان الوظيفي لقد إنتهت صلاحية هذا الإعلان الوظيفي و هو غير مفتوح حاليا لأي طلبات عمل.

    Digitization Program Manager – Inquiry to Order (ITO)

    GE

    المغرب

    الرقم المرجعي JB50174827



    الوصف الوظيفي

    Will be a member of the Grid Service Digitization team leading all Grid Service Commercial Inquiry to Order process and ITO application platform programs. The position is responsible for operation excellence and critical business processes; partnering with business leaders to define a strong business case for Commercial Inquiry to Order digitized tool solutions and process automation; having full responsibility for developing and executing Multi-Generational Program Plans to meet the business needs.
    In collaboration with the Commercial leadership of the Service business, the role will:
    • Drive ITO productivity, measured as Order Intake per Commercial headcount, and growth, as enabled through digitized solutions.
    • Be responsible for overall program management: Planning, Program Review meetings, Budget update, Support, and Development
    • Define business case, including quantified benefits with stakeholders (i.e. operational leadership, key users, and product owners)
    • Participate in Program MGPP (Multi-Generational Program Plan) planning
    • Lead Business Requirement collection
    • Support Digitization leader in ITO Process development/enhancement and process automation including ITO to OTR handoff
    • Coordinate programs with IT Program Manager
    • Direct contracted resources as applicable
    • Ensure that new releases meet all requirements through clear specifications and aligned user acceptance testing
    • Develop training material and provide training to end users
      • Organize post release support
      • Consolidate issues and partner with IT to resolve
      • Manage change requests
      • Promote tool usage
      • Support of Key Performance Indicator (KPI) automation
    • Drive solution adoption and benefit realization
    • Gather user feedback to drive continuous improvement
    • Communication with stakeholders


    • Bachelors Degree in Business, Engineering, Information Technology or a related field
    • Minimum of 3 years experience in the Energy industry
    • Minimum of 5 years of relevant and progressive experience in the field of Commercial, Sales, or Comm-Ops to address business needs of ITO digitization


    • Commercial Inquiry to Order process experience with keen sense for driving standardization and simplification
    • Knowledge of Commercial ITO effectiveness tools (i.e. , quotation, configurators, etc.)
    • Six Sigma certified or equivalent Quality Certification; Quantitative, analytical, and problem solving skills
    • Experience in program management
    • Business acumen and proven ability to build relationships with business leadership and internal/external customers
    • Passion for driving process/tool adoption and exceptional skills as a change agent
    • Ability to develop and execute priorities and approaches to meet objectives
    • Ability to positively influence others
    • Prior experience working in a matrix environment
    • Experience in working on system implementations or other complex projects
    • SAP knowledge on Service modules
    • Adept at working effectively across cultures and geographies in a customer-focused environment
    • Motivated, autonomous, results-oriented with a ‘can-do’ attitude and strong work ethic
    • Excellent listening, verbal, written and presentation communication skills
    • Strong interpersonal and facilitation skills
    • Proficient in Microsoft Office applications and Visual Basic

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    تفاصيل الوظيفة

    منطقة الوظيفة:
    المغرب
    قطاع الشركة:
    تكنولوجيا المعلومات
    طبيعة عمل الشركة:
    غير محدد
    الدور الوظيفي:
    الإدارة
    نوع التوظيف:
    دوام كامل
    الراتب الشهري:
    غير محدد
    عدد الوظائف الشاغرة:
    1
    الرقم المرجعي للوظيفة:
    JB50174827

    المرشح المفضل

    عدد سنوات الخبرة:
    غير محدد
    منطقة الإقامة:
    غير محدد
    الجنس:
    غير محدد
    الجنسية:
    غير محدد
    الشهادة:
    غير محدد
    العمر:
    غير محدد