Duty Manager

Job Responsibilities

• Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
• Handling customer complaints and special requests.
• Supporting, training, and supervising front office staff.
• Preparing monthly management reports on customer feedback, bookings, and cancellations.
• Maintain all cash-handling, checking, and credit procedures.

Qualification: Graduation/Masters (Graduate/Degree in Hospitality Management or Diploma in Hospitality Management)

Experience: 2 to 3 years of relevant experience (Experience in Hospitality Industry Is Preferred)

Location: Near Allama Iqbal International Airport Lahore