Helpdesk Engineer (CN-09-23) 02

Responsibilities

• Plan, integrate and monitor core network and voice infrastructure.
• Configure and maintain network devices and servers through coordination with internal and external stakeholders.
• Act as a point of escalation for service integration, testing and delivery with partners and stakeholders.
• Proactively use monitoring tools to analyze daily trends, identify systemic issues and resolve them in a timely manner.
• Report performance and network status to the management.

Requirements

• Bachelors Degree in Telecommunication, Electronics or Computer Science with a minimum CGPA of 3.00.
• Up to 2 years of relevant experience.
• CCNA / CCNP will be preferred.
• Strong concepts of IP routing & network designing.
• Knowledge and experience with Linux & Databases servers would be a plus.
• Excellent written and verbal communication skills.