IT Associate

We are looking for an IT Associate who can look into day to day assigned tasks, Job Descritpion is as follows:

• Ensuring trouble-free internet connectivity for all our employees over the wireless infrastructure.
• Providing basic networking and troubleshooting support to all employees.
• Maintaining back-ups of critical data and other software.
• Ensuring laptop and other devices are well-maintained by performing inspections and health-checks.
• Provide daily, weekly and monthly reports on bandwidth utilization and other metrics assigned from time to time.
• Assist administration department in procurement, repairs and servicing of IT assets.
• Hands on experience in any IT help desk tool (Jira etc).
• Knowledge of IT best Practices
• Provide other support as directed by IT Manager
• Must have at least 2-3 years of experience.
• Must have knowledge of troubleshooting Mac.