Process Improvement Analyst

CureMD is a leading healthcare technology company that has developed innovative solutions to address the challenges faced by healthcare providers. The company's primary goal is to simplify clinical decision-making processes, streamline administrative operations, and ensure compliance with industry standards.

One of CureMD's key strengths lies in its ability to provide advanced tools and technologies that support healthcare professionals in making informed decisions about patient care. The company's health technology solutions leverage data analytics, artificial intelligence, and machine learning to analyze patient information, identify patterns, and offer actionable insights. By utilizing these technologies, physicians can access relevant and comprehensive patient data, enabling them to make accurate diagnoses, develop effective treatment plans, and provide personalized care.

Essential Job Responsibilities:

• Identify areas of improvement across the organization
• Develop and implement process improvement initiatives, including documentation, process mapping, and training
• Develop metrics to track process performance and report on progress to management
• Collect and analyze performance data to identify trends, opportunities for improvement, and communicate findings and recommendations
• To build Power BI dashboards from DevOps data
• Conduct audits
• Assist in implementing best practices and methodologies in areas such as project management, quality assurance, and resource management.
• Collaborate with other departments, such as Software Engineering, Quality assurance and Product Management, to identify areas for improvement and implement best practices.

Required Qualifications:

• Bachelor's in Computer Science, Engineering, or a related field.
• Minimum 1 year of experience as an auditor or process improvement in the software industry with agile projects.
• Strong knowledge of software development processes, agile framework, quality assurance, project management, software audit practices, and industry best standards.
• Good communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Experience with DevOps and building Power BI dashboards.
• Proficient in Microsoft Office, especially Excel and PowerPoint.
• Knowledge of ISO 9001, ISO 20000 and ISO 27001 is plus.

Compensation and Benefits:

• Competitive base salary and yearly bonus.
• Health benefits (Outpatient, Inpatient, Maternity).
• Provident Fund company match up to 8% of the base salary.
• Company-sponsored trainings, workshops, education, and development programs.
• Collaborative yet fun-loving atmosphere: space that fosters employee wellbeing.