Job Summary

The Multi-Property Manager is responsible for overseeing the daily operations of multiple residences. This includes managing household staff, coordinating facilities and maintenance, ensuring adherence to Household protocols, and acting as the central point of communication between the Family and household teams.

Job Responsibilities 1

Household Management 
• Supervise and manage household staff across all properties. 
• Develop staff schedules, training programs, and performance evaluations. 
• Ensure smooth day-to-day operations, maintaining world-class standards. 
Facilities & Operations 
• Oversee property maintenance, repairs, and upgrades. 
• Manage budgets, procurement, and inventory for household supplies. 
• Ensure compliance with safety, hygiene, and security protocols. 
Protocol & Guest Services 
• Implement Household protocols for staff conduct, guest reception, and event 
management. 
• Coordinate formal and informal events with cultural and diplomatic etiquette. 
• Liaise with external vendors, contractors, and service providers. 
Administration & Reporting 
• Prepare regular reports on household operations, staffing, and expenditures. 
• Act as the primary point of contact between the Family and household staff. 
• Maintain confidentiality and discretion in all matters. 

Job Responsibilities 2

Additional Responsibilities 3

Job Knowledge & Skills

• Luxury Household & Estate Management Deep understanding of managing multiple high‑profile residences, including staff supervision, service standards, and operational protocols.

  
  

• Leadership & Staff Development Strong ability to lead diverse household teams, implement training programs, and conduct performance evaluations to maintain world‑class service.

  
  

• Facilities & Operations Oversight Expertise in property maintenance, procurement, budgeting, and compliance with safety, hygiene, and security standards across multiple properties.

  
  

• Protocol & Cultural Sensitivity Knowledge of household protocols, diplomatic etiquette, and cultural awareness to manage formal/informal events and guest services discreetly.

  
  

• Confidentiality & Discretion Proven ability to handle sensitive information with the highest level of confidentiality, ensuring trust and integrity in all matters.

  
  

Job Experience

• Proven experience in managing luxury estates, palaces, or high-profile households. 
• Strong knowledge of UHNWI household protocols and international hospitality standards. 
• Excellent leadership, communication, and organizational skills. 
• Ability to handle sensitive information with utmost discretion. 
• Flexibility to travel internationally as required. 
• Fluency in English; Arabic language skills are an advantage. 

Competencies
Agility
AI Fluency
Budget management L4
Build High-Performing Teams
Contract Management L4
Leadership
Multiple Stakeholder Management L4
Portfolio Management L4
Provide Direction
Quality
Regulatory Compliance & Risk Management L4
Resilience


Education
Bachelor's Degree in Business Administration or Facility Management
Master's degree in Hospitality or any related field