Training Coordinator

The purpose of this role is to support the successful delivery of BAE Systems contractual Training responsibilities across the Typhoon Availability Service Operation at Dukhan Air Force Base (AFB), in Qatar.

The role is responsible for monitoring and reporting against contractual training performance and assisting with the establishment of Project Control procedures, methods and systems, ensuring their appropriate application.

The incumbent will be required to gather, synthesise & integrate information relating to performance (cost, resources and outputs), monitor and report progress against plans, identify trends, analyse and interpret data and information to ensure all data and information is accurate, generate and publish regular reports, including contract review packs, with recommendations to senior managers.

The role also oversee high priority or special projects as directed; responsible for providing analysis, guidance and direction within areas of expertise. This position will anticipate, escalate and solve management and business problems independently.

Contracted Training Delivery:

–Define and deliver contracted training solutions, whilst maximising operational efficiency and minimising costs;

–Co-ordinate, control and report all training pipeline progression and performance indicators/metrics to monitor BAE Systems contractual training performance;

–Act as the key interface with Qatari customer for all contractual training requirements and deliverables;

–Ensure that the coordinated training programme aligns to the customer BFP/R (GFx) Manpower commitments to support operational delivery.

–Co-ordinate and control of contractual scope change requirements;

–Ensure that all stakeholders, in particular the customer community, are appropriately briefed and understand the contractual training service;

–Support to the Accountable Training Manager in ensuring compliance to the QAF Aviation Regulations;

–Provide PM support to the Typhoon Training Facility (TTF) Operation;

–Manage and report compliance to mandated Aircraft Maintenance Training and BAE Systems Operational Framework requirements.

Project Management & Control:

–Consolidate and synthesise complex programme information from both internal and external stakeholders, including, but not limited to:

oResponsible for the project management of the Dukhan AFB Operation, delivering all on-base reporting and control of costs;

oPrepare inputs for the Contract Status Reports (CSR);

oReview and ratify risk and opportunity provisions;

oGenerate and maintain integrated programme schedules;

oSupport reviews including but not limited to PDRs, QCRs, QBRs, risk & opportunity, Change Control Boards, Business Operations and customer PRMs;

Additional responsibilities / Activities:

–Internal and external meeting coordination and Customer Relationship management

– –Ensure compliance with the mandated BAE Systems Governance Framework, including, but not limited to; Life Cycle Management (LCM), Business Continuity Management (BCM) – Incident Management (IM), Gifts & Hospitality (G&H), Responsible Document Record Management (RDRM), Export Control, SHE, et al.

Functional Knowledge & Experience:

–Experienced and in-depth Project Management & Control knowledge and techniques in an Operational Aircraft Maintenance training environment is preferred;

–High level of MS Office knowledge and application;

–Programme Reporting experience;

–Understanding and appreciation of operating in a customer-focused organisation in the Middle East;

–Commercial and Contractual Awareness;

–Purchasing Process and Export control awareness;

–Contract Status Reporting (CSRs).

Business Expertise:

–Understanding and appreciation of each function operating within an aircraft maintenance operational Availability Service and mandated training requirements;

–Appreciation of Project Management practises, managing cost, time and quality;

–Understanding of contract management;

–Strong organisational skills and proven project management experience;

–Strong interpersonal and communication skills, written and verbal;

–Demonstrated ability to plan, organise, coordinate, and direct multiple projects and activities with varied deadlines;

–Good judgment and sensitivity to confidential documents, issues and information; and

–High level of diplomacy, tact and discretion. Understands ethical issues and has a proven high level of integrity.

Qualifications:

–Roles typically require a university degree, or an extensive amount of practical knowledge gained through experience;

–Proficient level of English, written & verbal.

Problem Solving:

–High problem solving competencies required to address complex issues around aircraft operations and maintenance;

–High level of critical thinking required to work across a number of stakeholders both internal and external to resolve issues and deliver in line with customer expectations whilst maintaining Contracted Operational performance;

–Ability to challenge and engage with stakeholder at all levels of the organisation in order to deliver a series of programmes to time, quality and cost;

–Ability to work under pressure and to timescales;

–Ability to recognise and escalate issues in a timely manner.

Nature of Impact:

–Contractual & Business performance - by influencing decisions through advice and counsel;

–Company reputation and growth of business - through the effectiveness of its Project Management practices.