Account Director

At Media.Monks, we are recruiting a digital-savvy go-getter and leader who will manage business accounts at the intersection of creativity and technology.

• Working as part of our Riyadh office, you’ll be wearing multiple hats at once as part of a long-term digital partnership for our clients in Saudi Arabia.
• You are an incredible relationship builder, dedicated to delivering award winning work for our passionate clients.
• You are responsible for managing and growing key clients accounts, working across various brands within it managing various business accounts, making sure the work being produced exceeds the client’s expectations.
• As an Account Director at the biggest creative production company on the planet, you are the first point of contact for our clients, who seek MediaMonks for the strategy, creative and production of their digital briefs.
• You’ll work side by side with your clients to engage platform build, content production and data & digital media projects from the start, proposing transformational solutions, assess the feasibility and driving growth and change for your client
• Delivering against monthly and annual targets, you help to grow business accounts into a long-term success for all parties.
• You act as a strategic partner throughout who understands the client’s brand and business inside out, developing a roadmap for continued success.
• You’ll not just be our client’s go-to Monk: as an Account Director you’re responsible for working closely with the Program Lead in orchestrating the entire pipeline from sales to staffing and enabling operations where needed.
• Safeguarding the client relationship and revenue growth, you will look after and work closely with the Program Lead to enable business planning and development to make sure we hit targets and KPIs, identifying opportunities for new assignments that add value to all parties.
• Drive monitoring and reporting across the accounts handled with the Program Lead and Project Manager, ensuring internal and external reporting requirements are met weekly, monthly, quarterly and annually through continuous and structured communication and planning with the client and internal stakeholders
• Own the business and financial planning, monitoring and management of accounts handled.
• Track and monitor overall account performance to meet revenue targets - monthly overview of client activities, revenue forecast and future plan, prepare and deliver client presentations, case studies and proposals.
• You are not afraid of technical set-ups and have worked before with clients and on projects with complex platform solutions, advanced back end systems, content management systems and advanced data and digital media solutions.
• Demonstrate industry knowledge and application to business challenges, keeping abreast with industry trends and sharing knowledge with the account team and client 
• Establish and grow a strong relationship with all client stakeholders and represent the relationship with other client agency partners.
• You understand the local culture and ways of working.
• As the business and accounts portfolio grows, you will hire and manage a team of Account Managers.
• Work with management in identifying business success factors and risks for new and existing clients.

• This senior role requires someone with 10+ years experience managing business accounts in digital transformation, advertising or production space. And 3+ years in a lead role, you have a proven track record managing high-value and volumes of interdisciplinary work.
• You have extensive experience writing proposals and can propose solutions from either a basic technical or a creative/commercial perspective.
• You love to geek out when it comes to new technologies because while managing relationships is your foremost responsibility, you’ve got to grasp technology in a way that allows you to help scope and propose target-driving quotes and timings.
• With your strategic mind and presentation skills, you can sell people on Media.Monks by showcasing our cases, capabilities, and culture to (potential) partners at every turn.
• You make it your business to keep clients happy.
• You are an outgoing, sociable individual, ready and willing to socialise and be part of the team culture and spirit.  

• This senior-level role requires someone who’s experienced in managing multi-million dollar retainers.
• You know how to balance the client’s objectives with the needs of our own company.
• You have a keen understanding of digital business objectives of global brands and are able to quickly fathom a project’s challenges and what needs to be achieved.
• You don’t think in projects but in partnerships, developing the client relationship and work-streams milestones ahead.
• Setting up and sustaining projects between teams and time zones is no easy feat and requires superb planning as well as interpersonal skills.
• You must speak and write Arabic and English.
• Based in Riyadh

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About Media.Monks:

Media.Monks is the global, purely digital, unitary operating brand of S4Capital plc. Since 2021, Media.Monks has combined diverse solutions—media, data, social, platforms, studio, experience, brand and technology services—to serve as a consultative partner integrating systems and workflows that deliver unfettered content production, scaled experiences and data science fueled by AI and the industry’s very best talent and teams.

Media.Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has earned a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23), and earns continual inclusion in AdExchanger’s Programmatic Power Players (2020-23). It has also been named Adweek’s first AI Agency of the Year (2023). Business Intelligence has recognized Media.Monks in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning, and AI Product for its service Monks.Flow. Media.Monks has earned the title of Webby Production Company of the Year (2021-23), won a record number of FWAs, and a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

• Responsible for resourcing and implementing security controls for your teams processes and systems
• Responsible that all your personnel apply information security in accordance with the established information security policy