Interface Manager

We are seeking a highly experienced Interface Manager with a minimum of 20 years of expertise in large-scale hospitality projects within the Project Management Consultancy (PMC) sector. The Interface Manager will be responsible for overseeing the coordination and integration of various project interfaces, ensuring seamless communication among stakeholders, and facilitating the successful delivery of projects.

Responsibilities:

• Identify and document all project interfaces, including stakeholders, systems, processes, and deliverables.
• Develop comprehensive interface management plans, matrices, and registers to track dependencies, requirements, and responsibilities.
• Collaborate with internal and external stakeholders, including clients, architects, engineers, contractors, and vendors.
• Facilitate regular meetings, workshops, and forums to address interface requirements, resolve conflicts, and foster alignment.
• Serve as the primary point of contact for interface-related inquiries, issues, and escalations.
• Establish effective communication channels, protocols, and tools to ensure timely and accurate exchange of information.
• Identify, assess, and prioritize interface risks and dependencies that may impact project objectives and timelines.
• Develop risk management strategies, contingency plans, and mitigation measures to proactively address potential disruptions.
• Manage changes to project interfaces, including scope modifications, requirements updates, and design revisions.
• Evaluate change requests, analyze their impact on project deliverables, and coordinate with stakeholders to implement changes effectively.
• Implement quality assurance processes and procedures to ensure compliance with interface requirements, standards, and regulations.
• Conduct regular audits, inspections, and reviews to monitor the effectiveness of interface management practices and identify areas for improvement.
• Maintain accurate and up-to-date documentation of project interfaces, including logs, registers, reports, and communication records.
• Prepare comprehensive reports, updates, and presentations on interface management activities for project stakeholders, management, and clients.

Minimum Requirements:

• Bachelor's or Master's degree in Engineering, Construction Management, or a related field.
• Minimum of 20 years of progressive experience in interface management roles within the construction industry, with a focus on large-scale hospitality projects.
• Excellent communication, negotiation, and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Strong leadership, team management, and conflict resolution abilities, with a collaborative and solution-oriented approach.
• Proficiency in interface management methodologies, tools, and software applications.
• Sound judgment, critical thinking, and problem-solving skills, with the ability to analyze complex issues and develop practical solutions.
• Demonstrated ability to work under pressure, manage multiple priorities, and meet tight deadlines in a fast-paced environment.
• Professional certifications in project management or interface management (e.g., PMP, PfMP, CIPM) would be advantageous.
• Experience working in a PMC environment or with hospitality industry clients.
• Familiarity with relevant regulatory requirements, industry standards, and best practices.