IT Business Continuity Management Manager (2022187)

The Business Continuity Manager is responsible for developing, implementing, and maintaining an effective business continuity program within an organization. The roles is tasked with identifying potential risks and vulnerabilities, creating strategies to mitigate them[ZM1] , and ensuring the organization's ability to continue operations during and after disruptive events. The Manager will lead a team of professionals and collaborate with key stakeholders to develop and implement business continuity plans, conduct training and exercises, and provide guidance and support to business units across the organization.

Accountabilities

1. Develop and implement a comprehensive business continuity program:

• Identify potential risks and threats to critical business operations.
• Assess the impact of disruptive events on the organization.
• Develop strategies and plans to mitigate risks and ensure business continuity.
• Establish policies, procedures, and guidelines for business continuity management.

1. Business Continuity Planning:

• Collaborate with key stakeholders to develop business continuity plans for critical functions and processes.
• Define recovery objectives, strategies, and prioritization of business activities.
• Conduct business impact analyses to identify recovery time objectives (RTO) and recovery point objectives (RPO) for critical systems and processes.
• Coordinate the development of business continuity plans and documentation.

1. Testing and Exercises:

• Develop and execute business continuity exercises to test the effectiveness of plans and identify areas for improvement.
• Coordinate and facilitate tabletop exercises, simulations, and full-scale drills.
• Evaluate exercise results and develop corrective action plans as needed.
• Provide training and awareness programs to enhance organizational readiness.

1. Crisis Management and Response:

• Establish and maintain a crisis management framework.
• Coordinate response efforts during incidents and disruptive events.
• Activate the organization's crisis management team and provide guidance and support.
• Communicate with stakeholders, including senior management, during crises.
• Ensure that the Incident Response Plans are updated and tested frequently.

1. Training and Awareness:

• Develop and deliver training programs on business continuity concepts, processes, and procedures.
• Conduct awareness campaigns to promote a culture of business continuity within the organization.
• Provide guidance and support to business units in the development of their business continuity plans.

1. Program Management and Reporting:

• Establish metrics and key performance indicators (KPIs) to measure the effectiveness of the business continuity program.
• Monitor and report on the progress of business continuity initiatives.
• Conduct regular reviews and audits to ensure compliance with established policies and procedures.
• Provide regular updates to senior management and stakeholders.

Work Environment

• Indoors                            : 100%
• Outdoors                         : 0%
• Working Days                  : 5 Working Days
• Days off                           : 2 Days Off
• Working Hours                : 8:00 AM – 6:00 PM (1 hour break) (on call)

Job Requirement

Education 

• Bachelor's degree in business administration, risk management, or a related field (master’s degree preferred).

Experience

• 5 years of BCM experience and IT DR skills

Skills

• Professional certifications in business continuity management (e.g., CBCP, MBCI, CRISC) are highly desirable.
• Proven experience in business continuity planning, crisis management, and disaster recovery.
• Strong knowledge of industry best practices, standards, and frameworks (e.g., ISO 22301, NIST SP 800-34).
• Excellent leadership and managerial skills, with the ability to lead and motivate a team.
• Strong analytical and problem-solving abilities.
• Effective communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels of the organization.

Languages

• English
• Arabic